Lead Security Officer

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today

OVERVIEW:

***This position will work a 4 p.m. - 12 a.m. shift.

The Lead Security Officer's function is to monitor, respond, and report all safety and security issues to the Security Manager and will act as point of contact for Security Officers. They will assist the Security Manager in identifying, developing and initiating new policies to improve overall building security and will manage the completion of all inspections and testing functions of safety and security equipment deployed at the CSC.

Building Security

• Ensures the overall security of property and personnel

• Identifies, communicates, and assists with implementing new building security measures

• Regularly audits the physical security and CCTV systems, and reports any issues to the Security Manager

• Ensures compliance with the: temporary badge processes, visitor processing, deactivation, and collection of terminated badges

• Responds to alarms and dispatched calls; decides what actions to take based on situation, facts are known, and position limitations.

• Responsible for the completion of reports, tours, and identification of physical security issues

• Patrols assigned areas on foot, checking for fires, vandalism, suspicious activity, or persons or safety/fire hazards

• Checks doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor.

• Observes activity and traffic in the assigned area to enforce university rules/regulations; alerts visitors of infractions.

• Escorts people/property to the desired destination(s)

• Unlocks buildings/doors after checking identification and compliance with company policies

• Responds to intruders and/or trespassers

Building Safety

• Conducts monthly Area of Rescue tests, fire extinguisher inspections, and drills

• Is an active member of the Store Support Center Emergency Response Team

• Conducts monthly safety walks

• Immediately responds to identified safety issues and partners with direct supervisor for permanent solutions

• Assists with Crisis Management functions when needed

Merchandise/Inventory Protection

• Identifies and reports all instances of internal and external theft to the Security Manager

• Uses CCTV to enhance the investigative process

• Communicates internal and external theft issues to Security Manager

• Proficient in Security software - Genetec Security Center

Training and Coaching

• Coaches officer team when policies are not followed

• Provides training to in-house and 3rd party security officers around company policies and procedures

• With direction from Security Manager - Provides feedback to security officers as necessary to achieve goals

• Interacts with other business units and facilities management to accomplish goals

Customer Service

• Engages DSG associates and promotes a safe and friendly environment

• Assists associates with safety needs such as jumpstarts and parking lot escorting

• Greets visitors and ensures a smooth and pleasant check-in process

• Assists any persons in the building or on the grounds needing directions or campus information

QUALIFICATIONS:

• Associate's degree or higher in Criminal Justice or prior Military/Law Enforcement experience

• 3 - 5 Years experience in Physical Security and Safety, Leading Others, Customer Service

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