Account Director

7 dni temu

Warsaw Poland Zowie Pełny etat 80 000 zł - 120 000 zł rocznie
About Zowie: At Zowie, we're revolutionizing how businesses interact with their customers. We're creating a future where AI Agents handle 100% of customer interactions—delivering instant, personalized, and exceptional experiences.
We believe AI Agents represent the next major technological shift, and Zowie is positioned to lead the charge. Leading consumer brands like GetYourGuide, DocMorris, Monos, Monica Vinader, Decathlon, InPost already trust our AI Agents to be on the front line of their customer care efforts, handling millions of conversations monthly.
About the role: Having found strong traction with our mid-market and enterprise customers, Zowie is now seeking an ambitious business leader to join us in Warsaw, manage a multi-million dollar business portfolio, and lead a team of Technical Account Managers focused on maximizing product adoption and value the customers get from our Customer AI Platform.
This is a perfect opportunity for a customer-obsessed, strategic operator who thrives on driving impactful results for high-value clients, and would welcome a challenge of operating at the forefront of the GenAI revolution in business. As an Account Director at Zowie you'd take the reins of a growing portfolio, shape how we deliver success at scale, and build a team that partners deeply with some of the most recognizable brands in the world.
If you're excited by the idea of blending relationship-building, data-driven decision-making, and operational excellence to maximize customer impact, we'd love to meet you. What you'll do:
  • Drive key metrics: Own and be measured on team-based metrics, including Net Revenue Retention (NRR), churn reduction, customer engagement, and revenue expansion.
  • Lead business conversations: Consult on high-impact business decisions and build executive relationships.
  • Develop and lead the Team: Hire, mentor, and manage a team of top-tier Technical Account Managers (TAMs) and Account Managers (AMs) to build a culture of accountability, innovation, and customer obsession.
  • Optimize customer journeys: Partner with Sales, Marketing, and Product teams to design and refine customer onboarding, adoption, and expansion strategies tailored to the Polish market.
  • Champion the Voice of the Customer: Proactively gather and share customer insights to influence product development and strategic initiatives.
  • Leverage data and tools: Use AI and CRM tools (e.g., Salesforce, Gong) to identify at-risk accounts, mitigate churn, and uncover growth opportunities.
Ideally, you'll bring with you:
  • Strategic business relationship management: Exceptional ability to engage with enterprise customers, navigate complex stakeholder relationships, and drive consensus to achieve business objectives.
  • Customer-centric mindset: Passion for ensuring customers achieve their goals and driving measurable value.
  • Adaptability: Comfortable navigating a fast-paced, dynamic environment, balancing high-level strategy with hands-on execution.
  • Leadership: Proven track record of managing teams with performance quotas tied to revenue.
  • Travel: Willingness to travel up to 10% of the time for customer meetings or team collaboration.
It'll be awesome if you have:
  • AI product: Experience with AI-driven products/solutions.
AI-native culture: Our team embraces AI as a fundamental part of how we work - not just for speed, but for creativity, documentation, and scale. We're looking for people who are excited to develop within this space and contribute to such culture by bringing ideas to the table, and continuously evolving their approach to leverage emerging tools.
We are:
• Ambitious and innovative. We never settle. We always look for better ways of doing things. 
• Like a sports team. We take ownership of our work and believe in personal accountability. At the same time, we work together, support each other, and focus on winning as a team. 
• Unafraid of change. The market we're in is changing rapidly and we thrive in this ever-evolving environment. 
• Growing fast. You'll have a lot of autonomy and impact as we grow.

  • Director, 340B

    5 dni temu

    Poland, Ohio Pharmacy Data Management Pełny etat 80 000 USD - 120 000 USD rocznie

    PDMI is looking to add a Director, 340B to our team Reporting to our Senior Director, 340B, the Director will lead the operations of our 340B program driving regulatory compliance, optimizing workflows, and ensuring exceptional client service. This role is ideal for a hands-on leader with deep 340B expertise, strong business acumen, and the technical skills...

  • Account Manager Central Europe

    5 dni temu

    Poland Sidel Group Pełny etat 40 000 zł - 80 000 zł rocznie

    Wroclaw Account Manager Central Europe YOUR OPPORTUNITYAre you ready to take your sales career to the next level? Join us We are seeking for a dynamic Account Manager to lead our sales operations in Central Europe. In this role, you will develop and implement a strategic sales plan for the assigned geographical area, by understanding the unique requirements...

  • Client Finance Director

    7 dni temu

    Warsaw Metropolitan Area, Polska JLL Pełny etat 90 000 zł - 120 000 zł rocznie

    Job TITLE: Finance DirectorBusiness Unit: REM EMEAWork location: PolandType: PermanentRole SummaryThe European Finance Director is a senior leadership role, managing for the Client Property Operating expenses (POE) (Rent, rates, utilities etc) and non-POE costs otherwise known as IFM. This role will have direct responsibility for leading an EMEA finance team...

  • Job Opportunities Junior Key Account Manager

    5 dni temu

    PL - Poland the program Pełny etat 100 000 € - 150 000 € rocznie

    Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore...

  • Delivery Director

    3 tygodni temu

    Warsaw, Polska Inspeerity Pełny etat

    Who we are: We are Inspeerity (part of DevelopX group), a modern software house, providing software development, consultancy, and maintenance services. We specialize in full stack development – from defining project requirements, to designing, building, and deploying software applications for web, backend, enterprise and mobile. We are crazy about...

  • Delivery Director

    1 tydzień temu

    Warsaw, Polska Inspeerity Pełny etat

    Who we are: We are Inspeerity (part of DevelopX group), a modern software house, providing software development, consultancy, and maintenance services. We specialize in full stack development – from defining project requirements, to designing, building, and deploying software applications for web, backend, enterprise and mobile. We are crazy about...

  • Regional QA Director

    3 tygodni temu

    Warsaw, Polska Testronic Pełny etat

    Testronic is a global leader in outsourced Quality Assurance (QA) services for the video game industry, supporting some of the biggest AAA studios worldwide. We provide specialized services with a focus on Functional QA (FQA), delivering high-value quality assessments to our clients across North America, Europe, and the Philippines. With a total headcount of...

  • Key Account Manager – Kluczowi klienci

    5 dni temu

    Odlewnicza Warsaw, , - Poland Customs Support Group Pełny etat 60 000 zł - 80 000 zł rocznie

    Job description Lokalizacja: Łódź/Warszawa/GdyniaDział: Sprzedaż / Kluczowi KlienciRaportowanie do: Commercial DirectorOpis roli:Jako Key Account Manager (KAM) będziesz odpowiedzialny/a za rozwój strategicznej współpracy z największymi klientami firmy, którzy korzystają lub mogą korzystać z kompleksowych usług celnych. Twoim zadaniem będzie...

  • Specialist, Account Management Services

    7 dni temu

    Warsaw Metropolitan Area, Polska JLL Pełny etat 40 000 zł - 80 000 zł rocznie

    Role:The objective of this role is to support the EMEA Account Director and Transaction Managers in the processes related to financial execution of the transactions and day-to-day operations resulting from the Client contract. The role includes support in budgeting, invoicing as well as monitoring of Accounts transactions.Responsibilities:Data analysis:...

  • Sales Director EMEA

    1 tydzień temu

    Poland Arrow Electronics, Inc. Pełny etat

    Position:Sales Director EMEA (m/w/d)Job Description:About SiliconExpert Since 2000, SiliconExpert helps you make better data-driven decisions with a human-driven experience. Over 500 electrical, software and data engineers handcraft our component database of more than one billion parts to deliver the most comprehensive and current tools in the industry....