Games Community Manager

Job Description

COMMUNITY MANAGER

What You Will Do

• Monitor and moderate player interactions on game forums, social media, and other community platforms to ensure compliance with community guidelines.
• Provide friendly and professional assistance to players, answering their questions, addressing concerns, and guiding them to relevant resources.
• Manage and resolve conflicts and disputes within the community, encouraging positive interactions and cooperation.
• Report and document inappropriate content, behavior, and issues to the Community Manager for further action.
• Participate in community discussions, build relationships with players, and help foster a sense of belonging.
• Assist in organizing and executing community events and activities.
• Collect player feedback, suggestions, and concerns and relay this information to the Community Manager.
• Encourage positive behavior, sportsmanship, and a welcoming environment within the community.

To Be Successful You Will Have

• Understanding of gaming communities, trends, and player behavior.
• 2+ years of experience in forum or social media moderation (in gaming industry), with the ability to enforce guidelines and address rule violations.
• Strong written and verbal communication skills in English, with a polite and professional tone.
• The ability to handle player issues and conflicts diplomatically and effectively.

In Return You Can Expect

• Contract of employment with employee benefits package including private medical care, sport card, day off on your birthday and holiday allowance.
• Fully onsite role with office located on Kostruktorska 13 in Warsaw.
• Working hours from 7 am to 3 pm.
• Access to Lionbridge's Employee Wellness Platform.
• Access to internal training platform.
• Opportunity to grow within the community management team.
• A supportive and collaborative work environment.

Essential Attributes

• Curiosity about language, process, and technology
• Team-oriented with a desire to work collectively to achieve the team's goals
• Strong self-organizational skills and an ability to execute quickly in a fast-changing environment
• Excellent understanding of the creative and technical challenges in game content localization, both spoken and written
• Excellent understanding of translation production processes and challenges
• Excellent in-depth knowledge of translation in at least one language pair
• Familiarity with translation challenges including non-roman alphabets and non-European language pairs
• Excellent understanding of the role and requirements of localization assets: style guides, punctuation and normalization rules, LQA setup, TMs, glossaries, etc.
• Basic understanding of voice and voice formats: subtitling and subtitling rules, audio and video files
• Ability to design, define and analyze Quality Evaluation tasks

Preferred Experience

• Degree or higher (master's or higher appreciated) in a language or linguistic field.
• High degree of fluency in English, both spoken and written
• High degree of fluency in at least one other language
• 5 + years' experience in games industry
• 5 + years' experience as a games translator, reviewer, Quality Evaluator, or Global Language Lead
• 3 + year working with multilingual content including non-roman alphabets and non-European languages
• 1+ year using LLM prompts to support daily activities
• Familiarity or curiosity about Agile Scrum methodologies appreciated

About Us

Lionbridge Games help our customers deliver the seamless experience they envision to any audience around the world, without compromise. Our team of global gamers helps developers, publishers and platform-holders complete thousands of game audio, localization, testing and other player experience projects on time and on budget. Learn more at

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

The successful candidate will have to pass a criminal background check to Lionbridge's satisfaction. A criminal record does not constitute an automatic bar to employment at Lionbridge, and the nature of the job, the seriousness of the crime and date of the conviction will be considered.

Breaking Barriers. Building Bridges.

Job Snapshot

Updated Date

07-Nov-2025

Job ID

Job_60

Department

Games Operations

Location

KBC, Poland

Experience

1 - 5 Years

Employee Type

Employee

Employee Sub Type

Regular FT Salaried