Delivery Manager

We're unifying people leadership and delivery excellence under one role to keep our FE (React), BE (Java), and QA teams aligned with Product and Customer Success—turning priorities into shipped outcomes with quality.

Location: Poland (hybrid, Polish branch). EMEA candidates considered if willing to be onsite in Poland 3–5 days/month.

Reporting: CTO (solid line); dotted‑line collaboration with CPO (Product) and Head of Customer Communications.

About Synder

Synder is an accounting platform helping accounting professionals and business owners record, reconcile and recognize online sales and subscriptions.

For additional background:

• Alumni of Y Combinator, a leading startup accelerator;
• Alumni of the AICPA accelerator program for accounting innovations;
• Member of the BDO Alliance USA, one of the largest networks of independent accounting, tax, and advisory firms;
• Trusted by accountants as a top integration for QuickBooks;
• Spotlighted as "Popular with Businesses in the United States" on the Shopify App Store;
• Today, almost 5,000 businesses use Synder on a daily basis;
• $10B+ worth of transactions were processed by the platform in 2024.
  
  

What you'll do

• People leadership (manager‑of‑managers): Directly manage Front‑End Tech Lead, Back‑End Tech Lead A, Back‑End Tech Lead B, and QA Lead; run 1:1s, coaching, performance, growth plans, hiring loops with HR.
• Delivery & execution: Own the Plan of Record for each release; drive capacity planning and staffing with TLs; ensure clear assignments and dependency management across FE/BE/QA.
• Stakeholder alignment: Weekly Product–Delivery sync with Product Owners and Success; keep scope/priorities crisp and trade‑offs explicit.
• Release management: Chair Go/No‑Go with QA/Platform; ensure documentation, hand‑offs, and customer‑facing readiness with Success.
• Risk & visibility: Maintain a simple one‑page weekly status (plan vs. actual, risks/decisions, forecast) to CTO (cc CPO and Head of CS).
• Continuous improvement: Evolve ways of working (Scrum/Lean/PDCA), improve flow, and reduce toil across our toolchain (Jira/Confluence).
  

What we expect

• On‑time delivery of committed epics/releases.
• Cycle time / lead time trending down; healthy WIP.
• Quality gates: defect escape rate and flaky‑test rate decreasing; CI pass rate and release frequency improving.
• Operational health: incident MTTR and change‑failure‑rate improving.
• People health: engagement signals, hiring velocity, time‑to‑onboard, growth plan progress.

What you bring

• Track record leading delivery across Product, Engineering, and Customer‑facing teams (15–40 engineers total scope).
• People management experience as a manager‑of‑managers or managing senior Tech Leads.
• Technical depth: Prior hands‑on engineering (preferably React/Java ecosystems); can review design docs/PRs and dive into details when needed.
• Program craft: Capacity planning, cross‑team dependency orchestration, risk management, and crisp executive communication.
• Tools: Jira & Confluence (required).
•  Language: English (B2+). Polish a plus (team location). Russian remains a plus where helpful.
• Work style: Based in Poland (hybrid) or EMEA with frequent travel to Poland.

What We Offer

• Competitive compensation package
• $120 monthly allowance for insurance, sports, or wellness activities
• 10 PTO days + 10 sick leave days annually
• Hybrid work with close collaboration in our Polish branch
• Supportive, collaborative team culture that values initiative and ownership

Our Hiring Process

1. HR Interview 

2. Interview with the Hiring Manager
3. Interview with the CTO

4. Final Interview with the CEO
5. Reference Check & Offer 

Ready to Join?

If you're excited to grow, make an impact, and work with a dynamic international team — we'd love to meet you Apply now and let's shape the next success story together