Clinical Support – Neurosurgery, South Poland

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeChange your career to exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second.

Maintain and develop business with all customers in the defined district by providing excellent clinical/technical support and education to the customers and to Capital Sales force, to ensure the meeting or exceeding of targets while enhancing Medtronic's reputation in the market. Your regional responsibility: Southern Poland.

Responsibilities may include the following and other duties may be assigned:

• Plans and prioritises clinical, technical and education programmes with review and input from implantable/disposables sales in Territory while closely cooperating with other functional groups, i.e. marketing, reimbursement, regulatory, clinical, education etc., consistent with the Capital Business Plan.
• Provides clinical expertise support to the customers of the district/network team, both before and after usage of the device, additionally provides troubleshooting support to field sales force and customers on request.
• Arranges development of customer training/education programmes and prepares study materials, plans, organizes and conducts training for customers (physicians, technicians and nurses) in collaboration with the District Sales force/network team.
• Conducts technical and clinical trainings for Sales force in the District, and for other cooperating teams – Spine, Cranial and Service in the country. 
• Builds strong and lasting relationships with key decision makers and those influential in the purchasing process.
• Supports marketing and sales in the introduction and market release of new products and therapies through clinical review and input to sales and marketing brochures.
• Reports immediately and accurately all negative customer or product related events (e.g., customer feedback, product and legal issues and risks etc), including conduction of Field Actions.

Required Knowledge and Experience:

• Thorough knowledge of Neurosurgery Cranial & Spine product lines and therapies (Mazor, O-arm, Stealth S8 Navigation, Midas, Osteocool )
• Fluency in English and Polish
• At least 3 years' experience in the medical (device) industry or in a hospital operation room environment
• Proven ability to operate in a matrix environment and work effectively with sales force, physicians, nurses, and hospital technicians
• Demonstrated ability to work independently on projects/duties as well as contributing to a larger team
• Strong interpersonal and communication skills (written and verbal) at all levels of the organization
• Proven track record of good judgment and demonstrated integrity and respect of peers/subordinates

Nursing experience or nursing/physician assistant with spine implants, previous training/education experience, degree in Engineering, Life-science, Marketing, Business Administration or Biology or another relevant, advanced degree are an advantage. 

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

---