Customer Service Specialist with Dutch

8 godzin temu

Wrocław, Województwo dolnośląskie, Polska Takeaway Pełny etat
Ready for a Challenge 

Great At / Just Eat (JET), countless opportunities are waiting for you. Or as we like to say—at JET, everything is on the table We are a leading global online provider, with a technological ecosystem that connects millions of active customers with hundreds of thousands of partners across countries worldwide.
 

Our Mission:

To make everyday life easier and deliver convenience—whether through customer service, our technology, or deliveries.
 

Thinking about joining our Customer Service team? 

You should Millions of users order food with us at From sushi in Amsterdam to a burger in Wrocław, we serve food lovers across Poland every day. / Just Eat operates in 20 countries, serving around 100 million active users worldwide As a company in a fast-growing and competitive industry, we focus on international standards, always striving to meet our customers' needs. And this is where you come in

If you enjoy working with customers and always put their needs first, this opportunity is for you
 

How will you take care of our customers?
  • Communicating via phone, email, and chat
  • Solving issues ranging from missing deliveries to payment errors
  • Verifying and correctly entering customer data into the system
  • Managing orders placed on JET to ensure they reach our restaurant partners without complications
  • Collaborating with your team, staying motivated, and maintaining regular contact with your leader
     
Make sure to check if:
  • You enjoy customer interactions and have experience in this area
  • You're available for full-time work, including weekends (Our Customer Service employees work 8-hour shifts, including four weekend days)
  •  You have patience and empathy, making conversations with difficult customers a breeze
  • Your English and Dutch skills allow you to communicate effectively with international customers (minimum level B2/C1)

 


Join us and enjoy:

  • A full-time employment contract from day one (contract for 6 months with possibility of extension)
  • The possibility to remote or hybrid model work (3 days from office, 2 days from home) (our office is located in Wrocław, Powstańców Śląskich 9 - MidPoint 71). 
  • Support for a healthy lifestyle - subsidized sports card and private medical care
  • Full support in your new role, including internal employee training and access to a learning platform
  • Takeaway Pay - meal allowance to order food via (lunch card)
  • In-office perks - fresh fruit, billiards, mini-golf, and ping-pong

 

At , we offer you the opportunity to grow alongside the most talented professionals in one of the world's leading food delivery companies. By providing a creative, dynamic, and innovative work environment, we support our talents and give them the key ingredients for success.
 

Diversity, Inclusion & Belonging

No matter who you are, what you look like, who you love, or where you come from—you'll find your place at / Just Eat We are committed to fostering a culture that embraces diversity in people and perspectives. All our employees are part of a global community, bringing their unique selves to work every day.
 

No experience? No problem

At JET, we work hard to ensure our recruitment process is smooth, timely, and efficient for all candidates. We also take a completely different approach to hiring our advisors. We believe that everyone has something to offer, and previous experience is not a requirement to be a great advisor—what matters most is the right mindset. That's why we focus on potential rather than past experience and use gamification to identify it in a fun, fast, and engaging way for everyone.
 

Want to learn more about our company and what it's like to work at

Visit our careers page to explore employee stories, blogs, podcasts, and many other tasty insights.
 

Apply now
 

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