ServiceNow Solution Designer m/f/d

Do you like using your digital expertise to improve efficiency and employee experience? Join Vestas as a ServiceNow Solution Designer and contribute to shaping scalable solutions that support our global workforce and renewable energy mission. Digital Solutions & Development > Digital Solutions > Service Management Demand towards the Enterprise Service Management product team in Digital Solutions grows, and the team consisting of professional, passionate and skilled colleagues located in The Philippines and Denmark needs you.  The team designs, develops and delivers enterprise service management solutions used by all Vestas employees. And the solutions cover numerous business domains across the company enabling orchestration and work to flow efficiently via ServiceNow platform technology.  The design of all solutions is centered around the needs of the people who will use the solutions and around Vestas' strategic objectives and priorities.ResponsibilitiesIn this position you will do a selection of or a mix of:Design and deliver end-to-end solutions on the ServiceNow platform that optimize efficiency and employee experience, streamline business processes, and ensure seamless system integrationCollaborate with stakeholders to create visually intuitive and user-friendly solutions minimizing cognitive load and aligned with business goals. Operationalized via engagement to understand practices and requirements, translating them into features, user stories, and technical tasksManage multiple projects and stakeholders with diverse backgrounds, roles, and skills while facilitating the design, development, testing, and deployment of service management solutions on the ServiceNow platformContribute to setting best practices and governance for development and configuration on the ServiceNow platform, avoiding the introduction of technical debt, ensuring a scalable and healthy platform, and innovating with low-code/no-code solutions.Help shaping strategies for delivering enterprise service management solutionsProduce training content and promote adoption to achieve business value in VestasWork in an agile and collaborative development environment enabled via transparency and active participation in scrum practicesQualificationsDegree in Computer Science, MIS, or related field with 2+ years of experience in service management on the ServiceNow platformHands-on experience with at least three of the following: ITSM Pro, Integration Hub, HR Service Delivery Pro, Workplace Service Delivery, SecOps, App Engine, Employee Center, Next Experience, OTSM, or ServiceNow GenAISolid understanding of solution architecture, service management concepts, and platform lifecycleProven experience facilitating workshops and translating business needs into solution designsSkilled in stakeholder communication and cross-functional collaborationProject coordination or agile delivery experienceFluent in English with effective verbal and written communication skillsCompetenciesAs a person you:Have an interest in exploring business processes and practices for a deeper understanding of how systems function in the organizational context and experience designing user journeysAre professional and committed by nature with a solid sense of quality, and include focus on continuous service improvement and optimizations in all you doAre flexible with a can-do attitude and an innovative mindset, and you thrive in an exciting environment with progressive peopleAre self-motivated - you can act on your own. If you see issues while implementing a solution, you make sure that this is noted to be included in future prioritizationsAre familiar with agile ways of working and contribute actively in a collaborative development settingValue simplicity and clarity in your solutions, aiming to reduce complexity and deliver intuitive user experiencesAppreciate building relationships and working closely with others to create shared understanding and alignmentWhat we offerWork in a dynamic and innovative environment, where you will have the opportunity to shape the future of digital collaboration and workplace solutions at Vestas. Opportunities for professional growth and development, with access to training and development programs. Be part of a collaborative culture that values teamwork and knowledge sharing and work according to the Vestas values; Simplicity, Collaboration, Accountability and Passion.Additional information The position may be based at our offices in: Aarhus or Copenhagen (Denmark), Warsaw or Szczecin (Poland), Hamburg (Germany), Porto (Portugal), Manila (Philippines) or Chennai (India). Please note that relocation support is not provided for this position. We therefore encourage applicants who are already based near one of the listed office locations.We reserve the right to amend or withdraw this job posting at any time, including before the advertised closing date. We encourage you to apply by 27/11/2025BEWARE – RECRUITMENT FRAUDIt has come to our attention that there are a number of fraudulent emails from people pretending to work for Vestas. Read more via this link, DEIB StatementAt Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.About VestasVestas is the energy industry's global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore. Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field. With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future. Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity. To learn more about our company and life at Vestas, we invite you to visit our website at and follow us on our social media channels. 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