IT System Engineer

Division: Group Technology Services (GTS)

The Group Technology Services (GTS) plans, builds and runs the global infrastructure of Euroclear, and is additionally responsible for the IT service management to the operating entities of the various Group markets. GTS operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery.

The Virtual Infrastructure Services team is committed to bring the best computing experience to our Euroclear internal clients (platforms, office and business applications) via innovative virtualized services through its Converged and Hyper-Converged infrastructures.

About the role:

We are looking for a new member for our "Virtual Infrastructure Services" team to share their passion for IT technologies and automation with the team.

This position is centered on the management, support and evolution of the Cohesity Backup, Converged (Vxblock) / Hyper-Converged (Nutanix) infrastructure and different hypervisor technologies (vSphere, Acropolis, Azure) in a 24/7 production environment.

One of the primary goals will be to design and build automation solutions for the virtual infrastructure services offered by the team in order to reduce manual efforts and increase team efficiency.

 

Responsibilities:

• Installation, Configuration, and Maintenance: Install, configure, and maintain our technologies within the IT infrastructure. This includes ensuring that all software and hardware components are up-to-date and functioning correctly
• System Monitoring and Performance Tuning: implement and use monitoring tools to ensure system availability and performance. Perform routine system audits and capacity planning
• Collaboration and Documentation: work with development teams and other IT staff to support infrastructure needs and maintain comprehensive documentation of systems and procedures
• Security Management: implement and maintain security best practices for infrastructure, including patch management, antivirus solutions, and vulnerability assessments
• (Support) the automation of recurrent activities
• Propose harmonization of existing automation developments.
• Participate in the Day-to-Day service support (incident, alerts, changes, …);
• Provide on-call support during out-of-business hours (24/7 watch duty);
• Take part in the disaster recovery management for the virtual infrastructure (RDR, SWAP, LDR, …);
• Offer consulting services to "OS" teams (Windows, Linux, Office, Tandem, Mainframe), projects and other customers
• Support the private cloud strategy in the organization
• Develop solutions based on analysis of business and technical requirements.
• Develop architecture and design of projects
• Develop effective relationships relationship with other key IT experts
• Work in coordination with the Product Owner, Solution Architects and with other teams/tribes

 Requirements:

• Minimum of 5 years of experience in service engineering or service operations
• Good knowledge of backup platforms, with at least 2 years experience with Cohesity in larger IT environments
• Good knowledge of storage platforms (S3, file solutions, …), with at least 2y experience with storage solutions in larger IT environments
• Good knowledge with management of VMware virtualization environments
• Good knowledge with Nutanix hyper-converged infrastructures
• Good knowledge with converged infrastructures (Vxblock)
• You are passionate about automation and DevOps
• Knowledge and experience in Ansible and Tower and PowerShell
• Experience with storage infrastructure management is a plus
• You are fluent in English, knowledge in French or Dutch is a plus
• Working experience in an Agile context
• Drive and energy, entrepreneurial demeanor, hands-on mentality
• Open to work in a fast moving technical and human environment
• Able to quickly diagnose system problems and implement solutions to restore functionality
• Continuing to perform efficiently during difficult situations with high pressure.
• Be analytical 
• Good collaborator with others as part of larger team.
• Open to change and evolution.
• Be able to work with strict deadlines and handle complex situations.

Please note that this is a permanent position, and we do not offer freelance/contract arrangement for the role.

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