Sr. Director, Software Engineering

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa is seeking an accomplished and passionate Senior Director of Software Engineering to lead and manage the Acceptance Devices products within Visa Acceptance Solutions (also known as Cybersource).

In this role, you will take managerial responsibility for a cross-functional end-to-end product offering and engineering team, from SDK and mobile app frontend developments to cloud and hybrid cloud backend developments. You will act as a servant leader, enabling teams to deliver through collaboration, fostering their growth, and ensuring the continued scale-up of the Acceptance Devices offering. As part of your management responsibilities, you will engage and work in close partnership with your business and product counterparts in Acceptance Solutions to maintain alignment and ensure non-functional requirements: performance, scalability, security, are addressed during development.

You will help teams work toward shared technical vision, encouraging active knowledge exchange across all development groups, guiding them away from siloed solutioning and enabling them to leverage learnings and existing implementations from others. A key focus will be on leveraging generative AI to enhance developer and resource efficiency. The ideal candidate will possess a deep understanding of the payments domain, including expertise in EMV, 3DS, Identity, Biometrics, and other payment-specific technologies. This role requires a strategic leader who regularly interfaces with the leadership team to communicate the strategic direction, progress and execution of projects.

Key Responsibilities:

1) Leadership & Strategy:

• Provide technical leadership and strategic direction for the engineering and architecture of highly scalable and available distributed systems.
• Develop and drive technical solutions, make appropriate technical decisions and deliver solutions that align with Visa's business objectives, ensuring quality, uptime, usability, scalability, reliability, and security.
• Serve as an expert in EMV and in-person payments, coaching and mentoring development teams on payment technology and EMV-related topics.

2) Project Management:
- Lead projects from initiation to completion, including solutioning, development, quality assurance, delivery, customer and deployment support.
- Ensure projects are delivered on time, within budget, and to the highest standards.
- Drive consistency in team deliverables and artifacts, oversee platform budget planning and resource allocation, and contribute to budget requests for new client opportunities.
- Support client engagements early in the process to align deals with the product delivery roadmap.
- Interface with leadership to appraise the strategic direction and planning of projects.

3) Collaboration & Communication:
- Collaborate with cross-functional teams, including business, product management, and security architecture, to ensure cohesive and comprehensive solutions.
- Act as a liaison between technical teams and leadership, effectively communicating technical strategies and projects progress.

4) Efficiency & Innovation:
- Focus on improving developer and resource efficiency by leveraging Generative AI and other innovative technologies.
- Stay abreast of the latest advancements in the payment's domain and related technologies, incorporating best practices and new methodologies into the engineering processes.

5) Mentorship & Development:
- Build and maintain a high-performing engineering team, hire and retain top talent while ensuring your team feels challenged, empowered, and successful.
- Provide mentorship and technical guidance to engineering teams, fostering a culture of innovation, collaboration, and continuous improvement.
- Take full accountability for your team's work, while enabling each team member to take complete ownership of their deliverables.
- Champion the professional development of team members, encouraging learning and growth.

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Qualifications

• 15+ years of relevant work experience and a Bachelors degree in Computer Science, Engineering, or a related field, advanced degree preferred.
• Extensive experience in leading, planning, and executing backend development projects for highly scalable and available distributed systems.
• Proven track record in leading, planning, and executing frontend development projects: mobile apps and SDKs, with hands-on expertise in React, Java, Swift, and Kotlin.
• Demonstrated experience in leading and delivering complex projects from concept to deployment.
• Strong analytical and problem-solving skills.
• Strong technical skills in cloud and hybrid cloud strategies.
• Deep commitment to clean code principles (SOLID, KISS, DRY, Clean Architecture) and adept at applying TDD/BDD methodologies to deliver maintainable, high-quality software
• Proficiency in leveraging Generative AI to enhance development processes and resource efficiency.
• Exceptional leadership skills with the ability to inspire, lead and manage senior technical individual contributors, managers, and architects.
• Skilled at balancing feature development, technical debt resolution, and scalability improvements in partnership with business counterparts
• Knowledge of agile development methodologies and practices.
• Strong communication skills, with the ability to articulate technical concepts to non-technical stakeholders.
• Ability to interface effectively with senior leadership, providing clear and concise updates on projects and progress.
• Experience with Visa's products and services is nice to have.
• Proven expertise in the payment's domain, with in-depth knowledge of EMV, 3DS, Identity, Biometrics and other payment technologies is strongly preferred.
• Familiarity with regulatory and compliance requirements in the payments industry is strongly preferred.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.