CRM Product Owner

4 dni temu

PLGdansk Poland Aleja Grunwaldzka Arrow Electronics Pełny etat 60 000 zł - 120 000 zł rocznie
Position:CRM Product OwnerJob Description:

At Arrow Electronics, we are a global provider of technology solutions, helping customers shape the tangible future. With innovation at the core of everything we do, our collaborative and forward-thinking teams are transforming the way business gets done in today's digital world. Join us and be part of a company that is driving change across industries—from commercial to cloud and everywhere in between.

As part of our company´s growth, ARROW is strengthening its teams and is looking for a CRM Product Owner.

Key Responsibilities

  • Define and manage the CRM product roadmap, aligning it with business goals, commercial strategy, and user needs.

  • Serve as the primary liaison between business stakeholders, end users, and technical delivery teams, translating high-level requirements into user stories and actionable features.

  • Own the product backlog; prioritize features and enhancements based on business value, technical feasibility, and impact.

  • Lead and participate in Agile ceremonies (backlog grooming, sprint planning, demos, retrospectives) and ensure clear acceptance criteria for each deliverable.

  • Collaborate with Sales, Marketing, Customer Service, and IT to gather feedback, analyze pain points, and drive continuous CRM improvements.

  • Maintain awareness of Salesforce platform capabilities, upcoming releases, and industry best practices.

  • Ensure data integrity, compliance, and security standards are upheld within the CRM ecosystem.

  • Monitor and report on CRM adoption, KPIs, and business outcomes.

  • Champion user training, change management, and communication to ensure successful rollout and adoption of features.

What is in it For You?

  • Private healthcare & MyBenefit system

  • Friendly work atmosphere

  • Modern, well-located office

#LI-MN1

Location:PL-Gdansk, Poland (Aleja Grunwaldzka)Time Type:Full timeJob Category:Information Technology

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