Senior Call Centre Specialist

5 dni temu

Gdańsk, Pomerania, Polska Sanoma Learning Pełny etat

Incoming calls

  • accepting, monitoring and providing information on the implementation of orders
  • providing information about the products and services offered and the commercial offer
  • providing information on ongoing marketing campaigns
  • assistance in solving problems and accepting complaints and returns
  • providing technical assistance regarding multimedia product

Outgoing calls

  • verification and supplementation of personal data and marketing data
  • conducting market research and marketing research
  • informing about new products and promotional campaigns
  • inviting to meetings

We Expect From You

  • pleasant voice timbre
  • good diction and fluency of speech
  • using correct Polish in speaking and writing
  • communication skills and ease of establishing contacts
  • efficient use of a computer
  • experience in telephone sales will be an additional advantage for us

About Sanoma Learning
How do you prepare students for the world, engage their curiosity and inspire them to grow? That is the main question of teachers all around the world. At Sanoma Learning, it has always been our mission to help to find and develop best-in-class answers to this question. If you join us, it means that you embark on an exciting journey to help shape the future of learning for primary, secondary and vocational education. We believe that your journey is our success as a company.

Sanoma Learning is a leading K12 European learning company, operating in 12 countries. Our learning products and services enable and support teachers and schools to develop the talents of every child to reach their potential. By offering printed and digital learning content, as well as digital learning and teaching platforms for primary, secondary and vocational education, we want to grow our positive impact on learning across Europe. With over 3000 employees, we help shape the future of education for 25+ million of students.

So, are you ready to start your journey to help shape the future of learning and help teachers to support all students to reach their potential?

Sanoma Learning is an equal opportunity employer; we are committed to inclusion and diversity, ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other characteristics.

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