Systems Engineer II

About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore - everything from simple tours to extreme adventures (and all the niche, interesting stuff in between) - making memories that will last a lifetime has never been easier. With industry leading flexibility and last minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you'll remember.

What you will do

Viator's Engineering Platform Team is looking for an experienced Systems Engineer II. As a key contributor to our platform, you'll design self-service capabilities, automate complex  tasks and establish patterns that scale across hundreds of engineers.

You'll partner with product engineering teams to discover their needs, co-design appropriate solutions and ensure they have the tools, processes and environments needed to maximise their productivity without sacrificing reliability or security. This role sits at the intersection of software engineering and systems engineering, requiring technical depth and the ability to think like a product builder. Viator is a remote first company, this is a hybrid role based in our office in Kraków, Poland (at least twice per month). We are unable to offer B2B contracts at the moment.

What you will need

• 2+ years experience working as a software or systems engineer, or in a similar role
• Hands-on experience with AWS platform 
• Experience with Infrastructure as Code tools (preferred Terraform)
• Hands-on experience with containerisation (Docker) and orchestration (Kubernetes)
• Experience with DevOps practices and infrastructure automation
• Proficiency in scripting languages (Python, Bash, Go) or systems programming languages (Java, C++)
• Strong verbal and written communication skills, able to write clear documentation and collaborate effectively with product engineering teams
• Ability to participate in technical discussions and contribute thoughtful perspectives to architectural decisions
• Experience working with version control (Git) and CI/CD practices
• Demonstrated ability to learn quickly and apply new technologies

Preferred experience

• Experience with CI/CD tools (GitLab CI, GitHub Actions, Jenkins)
• Background working with monitoring and observability tools (Prometheus, Grafana, ELK Stack, Datadog)
• Experience with security best practices and tooling
• Familiarity with GitOps practices (Argo CD)
• Open-source project contributions
• Experience working with GCP 

Key qualities

• You work well with other teams and enjoy solving problems together
• You seek to understand how systems work and want to expand your skills
• You catch edge cases and think about reliability and security
• You break down complex problems and work toward practical solutions
• You understand that product engineers are your users

Perks of working at Viator

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonus.
• "Work your way" with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you'd like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We're here for you with resources and programs to help you through life's challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Values

• We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
• We're relentlessly curious. We push beyond the usual, the known, the "that's just how it's done."
• We're better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
• We serve our customers, always. We listen, question, respond, and strive for wow moments.
• We strive for better, not perfect. We won't get it right the first time – or every time. We'll provide a safe environment in which to make mistakes, iterate, improve, and grow.
• Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

If you need reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to and let us know the nature of your request.  Please include the job requisition number in your message.

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