Process Specialist with Danish Language

(Associate) Process Specialist with Danish Language

Łódź, PL, Gdańsk, PL, 80-309

Job ID:
*29484*
We are now looking for a (Associate) Process Specialist with Danish Language. Don't miss this great opportunity to co-create the new customer journey landscape for our Danish customers.

In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We're more than just a Nordic bank, we're one of the largest employers in Poland. With us, you'll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us.

About This Opportunity
Welcome to the Offboarding & Estates DK team. We add value by delivering high quality services to our customers. As the (Associate) Process Specialist with Danish Language, you'll play a valuable role in supporting and developing the team. Creating great customer experiences.

What You'll Be Doing

• Contributing to the general Offboarding & Estates Services' strategic initiatives
• Delivering on time and with high quality with strong focus on risk and compliance
• Taking care of effective cooperation and transparent communication in Danish and English with relevant stakeholders
• Optimizing banking processes
• Focusing on continuous improvements to ensure most efficient operations

You'll join the DBS Denmark team. The role is based in Gdańsk; Łódź.

Who You Are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you are/have:

• Ability to see what needs to be done, both in the short and long term, with a solution mind-set
• Solution oriented, can-do approach in dealing with challenges
• Courage to share own opinions and come up with own ideas
• Openness to drive, implement and enable others to change and improve things around
• Strong skills in building partnership relations with stakeholders
• Focus on delivering high quality service to customer

Your Experience And Background

• Advanced level of Danish and English (spoken, written)
• Excellent communication skills on different business levels with ability to build partnership business relations
• Knowledge about Lean and continuous improvements
• Knowledge of Microsoft Office tools (MS Excel, Word, PowerPoint)
• Preferable previous experience in a back-office position

What We Offer
People come here when they want to get somewhere. For some, it's to take their career to the next level. For others, it's to break new ground within their area of expertise – in other words, with us, you will always move forward.

A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model – we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.

If this sounds like you, get in touch

Next steps
Submit your application no later than 18/11/2025.

The Recruitment Process Consists Of The Following Steps

• Preliminary CV selection
• Phone conversation with the recruiter
• Online interview with the hiring leader
• Background check

We enable dreams and aspirations for a greater good.
We build relationships
. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.

We learn and develop.
We take pride in being experts and thinking ahead. We use our expertise to meet our customers' needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.

We lead change
. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.

We are Nordea
. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies. As one of the biggest employers in the Nordics, Poland and Estonia, you have excellent opportunities to evolve, develop and move forward with us.

Please include permit for processing personal data in CV as following:

In accordance with art a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter 'GDPR'. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at:

We reserve the right to reply only to selected applications.