Application Specialist with German

About Atos

Atos is a global leader in digital transformation with c. 78,000 employees and annual revenue of c. € 10 billion. European number one in cybersecurity, cloud and high-performance computing, the Group provides tailored end-to-end solutions for all industries in 68 countries. A pioneer in decarbonization services and products, Atos is committed to a secure and decarbonized digital for its clients. Atos is a SE (Societas Europaea) and listed on Euronext Paris.

The purpose of Atos is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.

We are seeking a skilled and enthusiastic Application Specialist to join our dynamic IT team. The ideal candidate will have substantial experience in second-line support, possess a very good knowledge of the German language, and be willing to participate in on-call duties.

Key Responsibilities:

• Provide second-line support for application-related issues, ensuring timely resolution.
• Collaborate with other IT teams to troubleshoot and resolve complex issues.
• Participate in on-call duties to provide after-hours support as needed.
• Document and escalate issues as necessary, maintaining thorough records in our ticketing system.
• Assist in the deployment, configuration, and maintenance of applications.
• Continuously improve support processes and contribute to knowledge sharing within the team.
• Early and late work hours, service time to be covered by a team between 6 am – 6 pm, Mon-Fri including Polish public holidays.
• On-call duty 24/7 and once a quarter planned weekend work.

Required Qualifications:

• Command of spoken and written English and German (at least B2)
• Windows OR Linux server admin,
• Powershell, ITIL, SQL
• General experience in IT, preferably in a second-line support role.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and interpersonal skills.
• Eagerness to participate in on-call duties and provide support outside regular working hours (additional compensated).

Nice to Have:

• Additional IT certifications or relevant training
• Bash/Python (scripting)
• Zabbix 

What's in it for you? 

• Wellbeing programs & work-life balance - integration and passion-sharing events;
• Private medical and dental care;
• Benefits platform – shopping, cinema, sport etc.;
• Co-funding of sport activities, e.g. Multisport & OK system cards, b-active program;
• Courses and certifications e.g. Google Cloud, AWS, ITIL;
• Conferences and Expert Communities;
• Gift packages for special occasions: Easter, Christmas, Children's Day;
• Appreciation for seniority: additional days off, Atos Jubilee gifts;
• Charity and eco initiatives;
• Hybrid model of work (depends on your place of residence; max 2 times/month from our office)

What happens next?

• Quick conversation with HR
• Interview with a Manager/IT expert/project representative
• Feedback (1-5 business days after the interview)

We take care of your personal data privacy. More information about processing your data within recruitment process you can find on our website: 

Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment. 

Choose your future. Choose Atos.