UX Researcher

Please, note, it's an employment contract for substitution.

Flexible working hours in an office first model (4/1) that depend on you and your team. Starting later or finishing earlier? No problem Work hours keep pace with our lifestyles and can start between 7 a.m. and 10 a.m.

We are looking for people who:

• Have 3+ years of experience in user research
• Demonstrate professional mastery in quantitative and qualitative research methods
• Demonstrate a mixed-methods approach and use various sources of data to support research findings and to look at a research problem from multiple perspectives
• Are able to choose the right research method and sample depending on the research challenge and the step of the design process
• Know how to analyze qualitative and quantitative data, draw conclusions and propose actionable recommendations
• Know how to create and analyze UX metrics
• Plan and execute complex research projects independently, from the beginning (recruitment) till the end (reporting, presenting to multiple internal tech and business stakeholders)
• Are great storytellers - make the stakeholders empathize with our various user groups
• Create research roadmaps independently
• Respect research economics (agile research)
• Communicate well in English, both speaking and writing (at least B2)
• Communicate well in Polish, both speaking and writing (at least C1)

The following are also a plus

• Degree in a related field (e.g. psychology, cognitive science, sociology) or completed User Experience courses
• Experience in e-commerce or logistics

What we offer:

• We have well-located office (with fully equipped kitchens and bicycle parking facilities) and excellent working tools (height-adjustable desks, interactive conference rooms)
• Annual bonus up to 10% of the annual salary gross (depending on your annual assessment and the company's results)
• A wide selection of fringe benefits in a cafeteria plan – you choose what you like (e.g. medical, sports or lunch packages, insurance, purchase vouchers)
• English classes that we pay for related to the specific nature of your job
• 16" or 14" MacBook Pro or a corresponding Dell with Windows (if you don't like Macs) and other gadgets that you may need
• A high degree of autonomy in terms of organizing your work; we encourage you to develop continuously and try out new things
• Hackathons, team tourism, training budget and an internal educational platform, MindUp (including training courses on work organization, means of communications, motivation to work and various technologies and subject-matter issues)
• If you want to learn more, check it out

In your daily work you will handle the following tasks:

• You will be working in the technology department and be responsible for creating state of the art user experience for our products and services
• You will work closely with UX Designers, Data Analysts and Product Managers
• You will provide user insights, trends and inspirations at every step of product development
• You will carry out qualitative and quantitative research projects to identify user problems, needs and habits
• You will create, monitor and report UX metrics
• You will create reports, customer journeys and research findings summaries to help stakeholders incorporate user insights into product development
• Together with UX Designers, you will create product development and strategic recommendations

Why is it worth working with us:

• We are a data-driven organization with high UX maturity - product decisions are based on research findings.
• Our UX Research team is big and experienced - we have various skills (quantitative and qualitative) and we love to share our knowledge and experience.
• We want to share the best research practices, so we joined forces with industry experts and organize UX Research Confetti - a conference on UX research
• We work with stakeholders from various departments and research challenges are never boring.
• We have a rich toolset that helps us carry out and analyze research.
• We value creativity and experiment a lot.
• Personal and team development is our priority and we invest in training, courses and mentoring.
• The IT team is made up of over 1700 members who have shared their knowledge at multiple conferences, such as Warszawskie Dni Informatyki, Code Europe, Ways Conf, UX Poland just to name a few and co-create a blog:

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