Associate Operational Buyer

World Wide Technology - Poland

Associate Operational Buyer

About the company and role:

For the 14th year in a row, World Wide Technology has been rated 10th best places to work by Fortune Global top 100 best companies list We believe this is due to ensuring that our employees feel valued and understand that they are our greatest asset. WWT prides itself on having a continued development of strong workplace culture, creativity and innovation, workforce diversity & global cultural awareness.

World Wide Technology Poland, has a very exciting opportunity available for an
Associate Operational Buyer
to join our friendly team based in Lodz, Poland.

The Associate Operational Buyer position resides within the Global Order Operations team and interacts directly with Inside Sales, Buyers and authorised suppliers. The role is responsible for processing and managing customer orders from placement to delivery cycle.

Role responsibilities & duties:

• Daily review and assessment of purchase order reports to help ensure customer deliverables are met and our financial forecasts are accurate (including placed orders and backlog orders).
• Process and manage customer orders from placement to delivery.
• Coordinate with suppliers to obtain ETAs for open orders and ensure all internal systems are up to date.
• Initiate drop-ship process when notified that product has shipped to customer.
• Responsible for creating RMA's (Return Material Authorisations) in Oracle for customers and vendors.
• Manage and resolve issues with non-conforming or incorrect deliveries.
• Develop a working knowledge of order entry to delivery process and of credit/return process.
• Build and maintain strong working relationships with customers, suppliers and internal operations.
• Responsible for creating daily reports.
• Supports team members on daily activities.

Role requirements:

• Able to convey ideas clearly and succinctly through verbal and written communication.
• Effectively manages their time to deliver work efficiently.
• Always applies a customer service mindset and strives to deliver customer delight.
• Bachelor's degree, preferred.
• Customer Service skills.
• Excellent oral and written communication skills required.
• Experience with Microsoft products (Excel, Word, Outlook) preferred.
• Basic ability to understand and manipulate data from a variety of sources.
• Basic familiarity with understanding of Supply/Demand.
• Good command of both Polish and English languages (oral and written).

Please note:
At this time, we are only considering candidates who are already residing and are legally authorized to work in Poland. We are unable to provide visa sponsorship for this position.

Why joining WWT:

WWT offers a challenging and rewarding position in a growing and truly international environment, competitive salary, bonus opportunities and benefits

We strive to create an environment where all employees are empowered to succeed based on their skill, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for all