eBusiness Coordinator

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us

Job Description

You will be part of the eBusiness team who owns several business processes around Rockwell Automation's global eCommerce systems. Our responsibilities include:

• Support self-service and online / electronic capabilities
• Transactional integrations
• Customer Portal collaboration
• Use existing technology and flag digital trends

A important job in a great and ethical company as part of a small, close-knit Team with a great atmosphere of sharing knowledge and helping each other towards always.

In the beginning you will receive on-the-job training and have lots of work instructions and help available. As you become more experienced you will participate in projects, improve your own and the team's work processes and work with data, analysis and reports. You will define your development path together with your team leader to fit your exact needs.

You will report to: MANAGER, EBUSINESS, Model of work for this role is hibrid.

• Work together with several teams to develop and implement harmonized and improved global business processes (Order-to-Cash and Purchase-to-Pay).
• Participate in - and eventually lead – local, regional, and global projects related to system and process changes, transitions of work, implementations and rollouts.
• Use fundamental Project Management Methodologies and templates to lead small and medium projects within our responsibility areas.
• Coordinate implementation of customer collaborations by eProcurement and eBilling portals; develop processes around customer collaborations and support with operational tasks.
• Work with dedicated Shared Services team to allow and support invoice upload to eBilling portals.
• Support external users globally with access to the online eCommerce tools.
• Handle questions and issues reported by internal and external users related to eCommerce processes. IT handles technical issues.
• Monitor data and activities supporting eCommerce processes; work with IT and data management teams to make corrections.
• Test system functionality and investigate issues in cooperation with colleagues from business and IT.
• Extract and work with data, create reports and potentially run and develop data-models.

• Fluent in speaking and writing English, practical experience with use of English.
• 1+ years of experience in Customer Care, Supply Chain or Administrative department is a benefit.
• Use technology including general. Practical experience with ERP systems, especially SAP, is a major benefit.
• Experience with – or – how data flows between multiple systems. Interest in working within a semi-technical environment.
• Interest - and some ability - in investigating issues related to data and processes and in defining and implementing solutions.
• Knowledge of and experience with fundamental Project Management Methodologies is a benefit, but not a requirement.

• Knowledge of and experience with EDI technology would be a benefit.

Our benefits package includes:

• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• On-demand digital course library for professional development
• Comprehensive mindfulness programs with a premium membership to Calm
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• Other local benefits

At Rockwell Automation, we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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#LI-Hybrid

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.