Middle Office Associate

At HedgeServ, we're redefining what's possible in fund administration. With more than $700 billion in assets under administration, we partner with the world's most forward-thinking investment managers – across private equity, private credit, endowments, hedge funds and more – to deliver seamless, tech-enabled solutions that drive performance.

Our proprietary platform, enhanced by machine learning and robotic process automation, gives clients real-time insights and unmatched control over their operations. Alongside our technology, we offer award-winning service through our team-based approach -- led by a deeply experienced team of industry experts. Our solutions span the full investment lifecycle, including fund accounting, middle office, risk, compliance, tax, and investor services.

We're a future-focused company, empowering our people through a robust career development framework, clear career trajectories with structured learning paths, training, and progression plans. We invest in leadership development and in our collaborative culture, creating space for talent to grow. Our corporate values – Relationships, Support, Innovation, and Expertise – create a sense of shared purpose and belonging, and we recognize our employees sit at the core of our success. We continue to innovate and evolve through our employees, working together to achieve our shared vision and mission.

HedgeServ supports employees through a variety of offerings, including remote and hybrid working arrangements, and fully paid comprehensive health and well-being benefits. We've been recognized as an employer of choice, earning a top 100 workplaces designation.

Founded in 2008, HedgeServ has grown into a global organization with over 2,000 experts across the globe, with offices in the United States, Grand Cayman, Ireland, Poland, Bulgaria, Luxembourg, the Philippines, and Australia. We've earned numerous accolades, including Top Overall Administrator, along with #1 rankings for providing alternative asset services in Accounting, Technology, Client Service, Investor Services, Alternative Fund Expertise, Reporting, and Regulatory Expertise.

About HedgeServ

HedgeServ is a rapidly expanding global fund administrator, and we are seeking talented professionals to join our Middle Office team in Kraków. This is an exciting opportunity to immerse yourself in the world of large Multi-Strategy Hedge Funds, gaining hands-on experience with complex financial instruments and global markets.

The Role

As a Middle Office Associate, you will be a vital part of a high-performing team, managing the end-to-end trade lifecycle for our clients. You will work across key functions such as trade capture, settlements, and pricing, and your responsibilities will extend to trade break resolution, comprehensive client reporting and contributing to our technology development. You will gain invaluable experience in how various financial products trade and operate, setting a strong foundation for your career in the financial industry.

Key Responsibilities:

• Manage the end-to-end trade lifecycle, from accurate trade bookings to end-of-day pricing, and timely client deliverables.

• Investigate and resolve cash and position breaks through daily reconciliations.

• Communicate effectively with clients regarding system and trade-related queries.

• Perform daily cash and position reconciliations; investigate and resolve breaks.

• Partner with internal teams across Middle Office, NAV/Valuations, IT, and Investor Services to resolve issues and drive process improvement.

• Escalate issues and contribute to process improvements and system enhancements.

• Support NAV teams with trade and pricing queries.

• Monitor and process product lifecycle events (e.g., corporate actions, expiries).

• Contribute to strategic initiatives and project work.

Requirements:

• Bachelor's degree in Business, Finance, Accounting, or a related field.

• Strong command of English (minimum B2; C1+ preferred).

• Prior experience in a middle office or trade support role is advantageous.

• Familiarity with financial instruments (e.g., equities, fixed income, derivatives) is a plus.

• Full-time availability; final-year students in part-time studies are welcome to apply.

Personal skills:

• Technical Skills & IT Literacy: Proficient in Excel and general IT tools. Ability to learn and master multiple proprietary and third-party applications quickly.

• Communication: Excellent communication skills for liaising effectively with clients and internal teams.

• Problem-Solving: Proactive and analytical approach to investigating and resolving trade and reconciliation breaks.

• Resilience: Ability to work efficiently under pressure and meet tight daily deadlines.

• Adaptability: Self-motivated, quick learner who can thrive in a fast-paced and evolving financial environment.

• Detail-oriented: Meticulous approach to data and deliverables, ensuring accuracy in a high-volume environment.

What We Offer:

• Premium Health Insurance

• Life Insurance

• Sports Club Membership

• My Benefit – Cafeteria System

• Competitive compensation and benefits package.

• Comprehensive training and development programs.

• In-depth exposure to global financial markets and products.

• A collaborative and supportive culture that values teamwork, innovation, and mutual respect.

• Structured career paths and mentorship programs to help you grow from an Associate to a Senior Associate and beyond.