Aktualne oferty pracy związane z Customer Service Representative with Portuguese - Kraków, Lesser Poland - Herbalife
-
Kraków, Lesser Poland TTEC EUROPE B.V. SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ ODDZIAŁ W POLSCE Pełny etatAbout TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers...
-
Customer Service Agent
4 dni temu
Kraków, Lesser Poland SpotOn Pełny etatAbout SpotOn We're not just building restaurant tech—we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about...
-
Field Sales Representative
4 dni temu
Kraków, Lesser Poland Arrow Electronics Pełny etatPosition:Field Sales RepresentativeJob Description:Job DescriptionArrow Enterprise Computing Solutions (ECS), a part of Arrow Electronics, brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting and channel enablement services to leading technology manufacturers and their...
-
Junior Transfer Agency Representative
2 tygodni temu
Kraków, Lesser Poland Brown Brothers Harriman & Co Pełny etatAt BBH, Partnership is more than a form of ownership—it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to...
-
Service Architect
4 dni temu
Kraków, Lesser Poland Motorola Solutions Pełny etatCompany OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's...
-
IS Service Owner for Products
2 dni temu
Kraków, Lesser Poland ABB Pełny etatW ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...
-
IS Service Owner – Regulatory Compliance
3 dni temu
Kraków, Lesser Poland ABB Pełny etatW ABB pomagamy przemysłowi wyprzedzać konkurencję – dzięki większej wydajności i czystszym procesom. Postęp jest podstawą – dla Ciebie, Twojego zespołu i całego świata. Jako światowy lider rynku zapewnimy Ci wszystko, czego potrzebujesz, aby osiągnąć sukces. Nie zawsze będzie to łatwe, ponieważ rozwój wymaga determinacji. Jednak w ABB...
-
Director of Customer Success
1 tydzień temu
Kraków, Lesser Poland SALESmanago & Leadoo Pełny etatThe RoleWe are seeking a Director of Customer Success to lead the SALESmanago Customer Success organisation and drive meaningful commercial outcomes for the business. This is a highly visible, targeted role where success is measured by increased customer revenue, reduced churn, expanded feature usage, improved customer satisfaction and overall NRR growth.You...
-
Kraków, Lesser Poland Cenova Euriva Pełny etatSwap long winters for Mediterranean sunshine and start a new chapter by the sea. Trade grey skies for blue skies, sea views, and a healthier work-life balance. Join an international team, support customers across Europe, and turn your Polish language skills into a stable, long-term international career while enjoying Greek culture, fresh cuisine, island...
-
Kraków, Lesser Poland ABB Pełny etatW ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...
Customer Service Representative with Portuguese
10 godzin temu
Customer Service Representative with PortugueseHerbalife GBSC KrakowAbout the role:
This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and targets. You will respond timely and effectively to our Clients and Distributors (Members) queries via all channels of communication and assure proper data maintenance. You will support technical and ad hoc project roll-outs, including requirements gathering and user acceptance testing. You will be an Ambassador of Herbalife Brand in line with corporate values and EMEA goals to assure the brand image is maintained.
In this role you will:
- Deliver the highest levels of Customer Experience where customer centricity is the key focus.
- Process orders and handle customers' inquiries via incoming calls, 'text chat' and other channels, when applicable.
- Resolve customer complaints, issues, and inquiries efficiently while maintaining high service standards.
- Conduct outbound calls to follow up on inquiries, support campaigns and share relevant information, when applicable.
- Be the first line response in supporting customers' needs, effectively handling all interactions and providing positive outcome in every instance for Herbalife Distributors.
- Demonstrate empathy, patience, and professionalism in all interactions.
- Adhere to Service/ Business Metrics and Targets: key to the success of the position.
- Maintain Herbalife Distributors' records.
- Be an Ambassador for Herbalife Brand in line with corporate values and EMEA goals to assure the Brand & image is maintained.
Our Requirements:
- An outgoing and positive attitude.
- Fluent Portuguese speaker (C2 level), with proven speaking and reading skills.
- A strong desire to making a positive contribution to the team, internal customers and Distributors.
- Availability to travel in order to participate in and support events in local markets.
- High ability to coach, educate & positively influence Distributors.
- Fast learning with experience in change management.
- Self-motivation and great organizational skills.
- Outstanding verbal and written communication skills.
- Excellent interpersonal skills.
- Previous experience in a similar role is an asset, but not mandatory.
- Attitude for working effectively in a target-driven environment, maintaining high performance, and consistently achieving goals.
- Very good command of English (min. B2).
- PC literacy is essential.
- Ability to work independently and as part of a team.
We offer:
- Luxmed VIP package sponsored by the company.
- Mybenefit System (Kafeteria or Multisport Card).
- Life and Health Insurance.
- Extra hours off - wellness hours 15h per year.
- Hybrid work - 3 days in the office / 2 days from home.
- Annual bonus + Easter, Christmas & Vacation bonuses.
- Personal development opportunities and access to online training environments like free access to the LinkedIn Learning platform.
- Unlimited access to company products in the kitchen.
- Free parking slots - first come first served via company application.
- Family and entertainment events like Santa Claus and Children's Day.
- Possibility to shape our company through CI activities & programs.
#LI-Hybrid
