Internship Program at Huntsman – Krakow GBS

Customer Service - Intern
Job Description
About Us:
Huntsman is a global manufacturer and marketer of differentiated chemicals, with a diverse range of products that improve the quality of life for people around the world. Our products are used in various sectors including transportation, construction, and energy, to name a few. We are committed to innovation, sustainable development, and making a positive impact in the communities where we operate.

At our Krakow Global Business Services (GBS) HUB, we provide essential services across multiple functions, including Customer Service, Finance, Purchasing, Human Resources, Supply Chain, and more. We are currently seeking motivated and talented individuals to join our
Internship Program
.

About The Program
This is an exciting opportunity to gain hands-on experience and develop your skills in a dynamic, global business environment. Our Internship Program offers exposure to various functions, enabling you to work alongside experienced professionals and contribute to real projects that have a direct impact on our business.

Do you think you're the right fit for this opportunity? Apply today
Available Teams/Functions
Within the Supply Chain department, you can have the chance to join our Customer Service Team.

Key Responsibilities

• Order Processing Support: Assist with entering and managing customer orders in the system, ensuring accuracy in all stages of the initial order-to-cash process.
• Back Office Administration: Provide general administrative support for the Customer Service team, including updating records, filing documentation, and assisting with internal reports.
• Collaboration with Internal Teams: Work closely with logistics, supply chain planning, credit, and sales departments to ensure smooth order processing and resolve any internal issues.
• Project work: Contribute to initiatives aimed at improving the quality of the process:
• Master Data Cleanup: Help with master data cleanup and maintenance for customer service, ensuring that all customer-related data is up-to-date, consistent, and accurate.
• SharePoint Organization: Support efforts to organize and structure the team's SharePoint space, ensuring that documents and files are correctly sorted and easily accessible to the team.
• Work Shadowing: Participate in work shadowing opportunities to gain a broader understanding of the customer service process, logistics coordination, and cross-functional collaboration.

About You

• You are currently pursuing or have recently completed a University Degree (ideally coming from Business Management, International trade, Supply Chain studies)
• You are proactive, energetic, have a positive can-do attitude with a willingness to learn and work in an international environment with much initial support.
• You are well-organized and you have strong communication skills.
• You have fluent English communication skills, both verbal and written.
• You are interested in developing your skills and knowledge in the supply chain.
• You have basic familiarity with Microsoft Excel and Microsoft Outlook.
• You are available at least 20 hours/week.
• If you have an experience in a Customer Service function or working SAP system, it will help to stand out.
• German language skills are also highly beneficial.

What We Offer

• Paid internship with a Civil Contract (Umowa zlecenie) for 6 months (maximum 18 months).
• Possibility of employment after completion of the internship program.
• Initial training and continuous support working with experienced mentors and colleagues who will guide you throughout the Internship Program.
• Flexibility related to working hours (with a minimum of 20 hours/week and a maximum of 40 hours/week).
• Hybrid work policy allowing you to work both in the office and remotely.
• A friendly and stimulating atmosphere, with the possibility to work with experts in their field within a global company and the chance to develop your career based on your ambitions, while building a professional network.
• A modern office in the city center for a newly established Hub, with coffee/tea/fruit (and more) available to you.
• High-performing interns may be considered for future full-time positions within Huntsman.

What next?
If you would like to join an innovative, collaborative, and multicultural team, please apply now. Your application will be forwarded to a Talent Acquisition Partner, who will strive to get back to you as soon as they can. We understand that applying for a new job is a big decision and we will work hard to keep you updated and support you along the way.

About Us
At Huntsman, we pride ourselves on being a people-oriented organization. Our family-like atmosphere is cultivated by our diverse groups of team members around the world.

We welcome the talent, experience and fresh ideas that employees at all stages of their careers, from interns to seasoned professionals, bring to Huntsman.

In return, we offer you the opportunity to become an integral part of a dynamic, industry-leading company, where safety and ethics always come first.