Lead Dynamics 365 Functional Consultant

1 tydzień temu

zdalnie, Polska EPAM Systems Pełny etat 60 000 zł - 120 000 zł rocznie

We are looking for an experienced Lead Dynamics 365 Functional Consultant to join our project, one of the most critical internal products in EPAM. The project will be based on the MS Dynamics 365 cloud platform and closely related to the sales module.

This exciting opportunity allows you to work with a global team and develop tailored CLM solutions from scratch.

Responsibilities

  • Act as a Functional Consultant to design, configure, and enhance the Dynamics 365 CRM solution
  • Ensure the successful delivery of CRM functionalities tailored to business needs
  • Analyze business requirements and translate them into CRM configurations and customizations
  • Conduct user training and create functional documentation
  • Troubleshoot and resolve issues related to system performance, data integration, and workflows
  • Collaborate with technical teams to deliver/improve system monitoring solutions
  • Resolve complex and high-priority user issues within the CLM system
  • Ensure seamless integration of Dynamics 365 with external systems
  • Balance consulting responsibilities with reactive support needs
  • Collaborate effectively across global teams to meet project goals and deadlines

Requirements

  • Minimum 5 years of experience with Dynamics 365 CRM implementations
  • At least 1 year of relevant leadership experience
  • Hands-on experience with CRM customizations, integrations, and migrations
  • Proficiency in Microsoft Dynamics 365 CRM configuration, customization
  • Experience with Power Platform (Power Apps, Power Automate)
  • Familiarity with Power BI for analytics and reporting
  • Basic knowledge of Azure DevOps
  • Strong problem-solving and analytical skills
  • Excellent communication and stakeholder management abilities
  • Proactive and adaptable to handle both consulting and support responsibilities
  • Excellent command of written and spoken English (B2+ level)

Nice to have

  • Knowledge of sales and customer service processes

We offer

  • We gather like-minded people:
  • Engineering community of industry professionals
  • Friendly team and enjoyable working environment
  • Flexible schedule and opportunity to work remotely within Poland
  • Chance to work abroad for up to 60 days annually
  • Business-driven relocation opportunities
  • We provide growth opportunities:
  • Outstanding career roadmap
  • Leadership development, career advising, soft skills, and well-being programs
  • Certification (GCP, Azure, AWS)
  • Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru
  • English classes
  • We cover it all:
  • Stable income (Employment Contract or B2B)
  • Participation in the Employee Stock Purchase Plan
  • Benefits package (health insurance, multisport, shopping vouchers)
  • Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more
  • Referral bonuses
  • Corporate, social and well-being events
  • Please, note:
  • The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview.
  • We will reach out to selected candidates exclusively.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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