Order Management Team Leader

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department OverviewThe Supply Chain organization is a fast-paced and dynamic environment, delivering best-in-class communications equipment and security solutions for customers around the world. Our purpose is to deliver exceptional value and customer experience through agility, speed, and collaboration. We plan what products and services are needed, source efficiently and ethically from a diverse supply base, launch new products, make and deliver solutions on time, and exceed customer expectations through outstanding quality, service and support. We are a central point in our efforts to bring value and lead technology innovation.

The Order Management Team supports Motorola's Video Security and Access Control organizations. We drive end-to-end supply chain operations by partnering across organizations to delight our customers and meet our business objectives.
Job Description

At MSI Fixed Video team we are helping solve some of the biggest challenges around safety and physical security by developing advanced artificial intelligence (AI) technologies and products that are used to help keep people, businesses, and cities around the world safer. 

Avigilon, a Motorola Solutions company, designs, develops, and manufactures advanced AI, video analytics, network video management software and hardware, surveillance cameras, and access control solutions that help change the way people interact with their security systems. 

We seek problem-solvers who are eager to rise to the challenges of a continuously evolving technological industry, and those who want to make an impact on the safety of people and businesses globally. 

We believe that diversity spawns innovation – the more diverse our employees are, the more ideas and talents we have to excel as a leader in the technology sector. If you would like to be part of a dynamic team of people who are ambitious, focused, and hardworking then we look forward to meeting you

NA Order Management Team Leader:   

• Ensures efficient liaison between Supply Chain, Finance and Sales 

• Supports business commitments trough on time, proactive communication as well as driving first class operation

• Cooperates closely with all functions within Supply Chain to improve customer satisfaction 

• Use empowerment given to establish strong relationships with the business and drive importance of the role 

• Promotes continuous improvement and automation of daily tasks

• Manages the team to create trust and accountability 

• Supports internal audit controls and SOX initiatives

• Provides metrics which enable decision making process

Basic Requirements

• Excellent Business English and communication skills

• Ability to work on mixed shift approach ( 3/4 pm - 11 pm/12 am) to be able to provide support to customers in North America market

• Minimum 4 year of work experience in relevant field and customer focused environment

• People management experience in a plus

• Self-motivated, with an aptitude for customer satisfaction

• Detail oriented, organized and a strong multi-tasker

• Ability to work well under pressure

• Collaborative, likes to work in teams

• Good Problem Solving Skills

• Proactive

• Intermediate proficiency in Microsoft Office (Outlook, Excel, Word) 

• University degree (bachelor of business administration / master)

Preference will be given to candidates with the following skills and experience:

• Order Management experience in a high volume environment

• Experience using SAP and/or Sales Force

• Experience with a hardware, software manufacturer or logistics

​In return for your expertise and hard work you'll get: 

• Flexible working hours,

• Mixed-shift bonus,

• Working from home/hybrid mode,

• Comfortable working conditions (high class offices, parking space),

• Competitive salary package,

• ESPP - Motorola Solutions stock programme,

• Employee Pension Plan (PPE),

• Private medical & dental coverage,

• Life insurance,

• Multikafeteria with optional Multisport Plus,

• 1000 PLN for spectacles,

• Training and broad development opportunities,

• Access to wellness facilities and integration events.

Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperiencedReferral Payment PlanNoCompanyMotorola Solutions Systems Polska Sp.z.o.o

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. 

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

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