Email Security Support Engineer

1 tydzień temu

Warszawa, Mazovia, Polska Check Point Software Pełny etat 40 000 zł - 60 000 zł rocznie

Why Join Us?

We are looking for a
Technical Support Engineer
to join our Email Security Team - Avanan.

Do you have a passion for customer service and solving complex technological challenges with a proactive approach to a constant improvement? Then our join our growing Engineering Support team to enable us to continue delivering our excellent Customer Experience.

Key Responsibilities

  • Deliver Technical Support for our Harmony Email & Collaboration solution (HEC)
  • Deliver technical support via phone and remote session
  • Manage ticket queue, providing daily updates to Customers/MSP's (eg: Jira, Zendesk)
  • Thoroughly document troubleshooting steps and all communication associated with the ticket via the ticketing system
  • Proactively draft KB and Stack overflow articles.
  • Must speak and write fluent English

Qualifications
Desired Background

  • Experience in Python and Bash
  • Experience with querying using SQL
  • Experience in supporting SaaS-based products
  • Experience in working with a ticket/case management system (eg: Jira, Zendesk)
  • Strong technical problem solving and analytical skills with the willingness to own the investigation through to the end
  • Proficient at managing your own time and priorities and has a "let's get it done" attitude
  • Passionate about technology and IT security with a strong desire to work in a dynamic, ever-evolving, fast-paced
  • technical environment

It Would Be Great If You Also Have

  • Experience in working with Linux
  • Experience of working with email security/mail flow
  • Experience of working with Office365, Google Workspace, Microsoft Exchange, Active Directory and or ADFS.
  • Knowledge of HTTP/S. SMTP, DNS, LDAP, or similar protocols
  • Bachelor's Degree in Computer Science or a related experience a plus
  • This position is posted in multiple countries. Your ability to work without sponsorship in the country for which you apply is required.
  • Team player spirit
  • Believe in learning new things every day.

  • Application Security Engineer

    6 dni temu

    Warszawa, Mazovia, Polska Nord Security Pełny etat 40 000 zł - 80 000 zł rocznie

    The world's most advanced VPN, and a whole lot more.  If you're a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people's hands. Your impact? Helping millions take back control of their online...

  • Application Security Engineer

    1 tydzień temu

    Warszawa, Mazovia, Polska Nord Security Pełny etat 150 000 zł - 250 000 zł rocznie

    The world's most advanced VPN, and a whole lot more.  If you're a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people's hands. Your impact? Helping millions take back control of their online...

  • Managed Security Support Engineer

    6 dni temu

    Warszawa, Mazovia, Polska F5 Pełny etat 40 000 zł - 80 000 zł rocznie

    At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.Everything we do centers around...

  • Email Marketing Analyst

    1 tydzień temu

    Warszawa, Mazovia, Polska DICK'S Sporting Goods Pełny etat 40 000 zł - 80 000 zł rocznie

    At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams.  We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.If you are ready to make a...

  • Site Reliability Engineer

    1 tydzień temu

    Warszawa, Mazovia, Polska Nord Security Pełny etat 31 300 zł - 53 100 zł rocznie

    The world's most advanced VPN, and a whole lot more.  If you're a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people's hands. Your impact? Helping millions take back control of their online...

  • Email Marketer

    2 godzin temu

    Warszawa, Mazovia, Polska Total Shape Pełny etat

    What You'll Be Responsible For:Plan, create, and execute email marketing campaigns that drive traffic, engagement, and salesWrite persuasive, high-converting copy tailored to segmented audiencesDesign email templates using drag-and-drop tools or HTML (a plus)Analyze email performance metrics (open rate, CTR, conversions) and optimize for better resultsManage...

  • Data Engineer

    1 tydzień temu

    Warszawa, Mazovia, Polska Nord Security Pełny etat 120 000 zł - 180 000 zł rocznie

    The world's most advanced VPN, and a whole lot more.  If you're a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people's hands. Your impact? Helping millions take back control of their online...

  • Software Engineer

    1 tydzień temu

    Warszawa, Mazovia, Polska Nord Security Pełny etat 220 000 zł - 300 000 zł rocznie

    At NordLayer, we're building cybersecurity that scales with the business. A toggle-ready platform that helps modern teams thrive—without the security headaches. Trusted by 11,000+ global companies, NordLayer plugs into any tech stack and protects users across borders. Your impact? Helping businesses stay protected and moving forward with future-ready...

  • DevOps engineer

    1 tydzień temu

    Warszawa, Mazovia, Polska Nord Security Pełny etat 60 000 zł - 120 000 zł rocznie

    At NordPass, we're making password security effortless. We believe logins should be safer and simpler. Join the team behind NordPass— a password manager trusted by 7M+ users and 10,000+ global companies to secure credentials, cards, and sensitive data. Your impact? Helping millions secure their digital lives by creating smarter, safer ways to log...

  • Software Engineer

    1 tydzień temu

    Warszawa, Mazovia, Polska Nord Security Pełny etat 60 000 zł - 120 000 zł rocznie

    The world's most advanced VPN, and a whole lot more.  If you're a curious problem-solver who carves their own path, join the team behind Threat Protection Pro, the NordLynx protocol, and the fastest VPN on the planet—tools that put privacy, security, and control back in people's hands. Your impact? Helping millions take back control of their online...