Account Manager

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

As part of our high-performing account management team, you'll help us to maintain and grow our business within our customers by developing deep customer knowledge and relationships to drive client retention and new sales opportunities across a set of accounts with low-medium strategic complexity/priority.

ROLE SUMMARY:

We are looking for a new Account Manager to join our team with multifaceted strengths to manage a portfolio of clients in a defined territory, primarily in Türkiye.

Key Accountabilities for the role are:

• Developing deep customer knowledge and relationships to drive client retention and new sales opportunities across a set of accounts with low-medium strategic complexity/priority.
• Being a key relationship owner for a set of low-medium complexity/priority accounts, maintaining and or increasing revenue from existing accounts, and developing and implementing go-to-market plans for assigned accounts.
• Possessing a deep understanding of the range of client business environment and the challenges in your territory
• Proficiency in all sales situations and the overall sales cycle.

WHAT YOU'LL BE DOING:

• Strategically develop client relationships within the given portfolio
• Act as the first point of contact for your clients
• Retain clients and grow revenue across your book of business
• Govern effective collaboration with internal stakeholders and business support functions like Customer Success Managers, Proposition Sales Specialists, as well as many others to reach sales goals and improve customer experience quality
• Keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times
• Connect client use cases to our solution offerings and deliver value to the clients
• Log your efforts and results to ensure accurate sales forecasting
   

WHAT YOU'LL BRING:

• Proficiency in both languages: Turkish (preferably native speaker) and English
• Relevant work experience or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment, preferably in financial markets
• Good understanding of or strong curiosity about the financial services industry
• Ambition & passion for 'the new'
• A good appetite for success
• Technical competence, self-starter demeanour
• Outstanding communication skills, both verbal and written
• Outgoing personality and thriving in a dynamic, vibrant environment
• Ability to spot customer trends and strategies
• Sense of accountability & timely reaction and the ability to prioritize tasks to maximise your impact
• Flexibility for travel

YOUR PACKAGE WHEN JOINING THE TEAM: 

·       Wellbeing: monthly wellness and work-from-home allowance, and employee assistance program

·       Lunch card: meal allowance on personal lunch card provided monthly

·       Healthcare: private medical care with Medicover, premium package fully covered by employer and life insurance with Generali

·       Future: corporate pension plan supported by Fidelity International offering additional 5% of base salary to invest in selected funds, and LSEG Employee Share Purchase plan available

·       Reward and Recognition: additional awards and vouchers available for extra achievements

·       Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague

·       Development: E-learning platforms access with a range of training and certified courses

·       LSEG Products: availability to access to real-time economic data through our flagship Workspace platform

·       Diversity: Inclusive culture built by colleagues from over 40 countries representing various age, gender, race, and beliefs

·       Charity: 2 additional days off for voluntary jobs

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.