IT Desktop Systems Specialist

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone are seeking an IT Desktop System Specialist. In this role, no two days are the same - from troubleshooting and deploying new technologies to visiting offices across the EMEA region if needed, you'll be at the heart of our IT operations. This is a chance to broaden your technical expertise while working in a truly global environment. 

This is an in-office position, working from our Warsaw office.

Key responsibilities: 

• Deliver on-site and remote desktop support for offices across the EMEA region.  
• Install, configure, and troubleshoot computer hardware, operating systems, network settings, software, and IP telephony systems 
• Coordinate with the helpdesk team to escalate and resolve complex issues. 
• Diagnose and resolve end-user application problems promptly. 
• Prepare and maintain procedural documentation to support IT processes. 
• Assist with the deployment and roll-out of new applications. 
• Manage administrative tasks, including IT asset management and procurement. 
• Travel to other EMEA offices as required. 
• Contribute to IT and facilities-related projects. 

• Proven hands-on experience in system support engineering.
• Proficient in Polish & English language, spoken and written. 
• Knowledge of TCP/IP networking principles. 
• Proficient in installing and configuring computer hardware, operating systems, and applications. 
• Experienced in troubleshooting system and network issues, diagnosing, and resolving hardware/software faults. 
• In-depth knowledge of Microsoft 365 applications (Outlook, Excel, PowerPoint, Teams, SharePoint, OneDrive). 
• Ability to identify, handle, and isolate IT security issues effectively. 
• Skilled in liaising with vendors and external partners on IT-related matters. 
• Demonstrated ability to take ownership of assigned tasks and manage workload effectively. 
• Capable of working both independently and collaboratively with minimal supervision. 
• Strong organizational, interpersonal, and communication skills. 
• Excellent customer service orientation and problem-solving abilities. 

• Be part of a forward-thinking organization that values innovation and growth 
• Work with a collaborative and passionate team in a dynamic and evolving industry 
• Enjoy competitive compensation, growth opportunities, and a supportive work environment. 

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.