Order-to-Cash Specialist – Sales

LAPP

LAPP is a family-owned company headquartered in Stuttgart and a global leader in cable and connection technology. Founded in 1959, we are still fully family-owned today. With around 5,700 employees, we are operating in over 80 countries – globally connected and regionally rooted. Working at LAPP means more: this is where inventive spirit and a hands-on mentality meet cherished values and tradition.

We offer all employees the freedom to develop and pursue new opportunities. Flexibility and personal responsibility are just as important to us as a family-friendly work environment. We value all our colleagues with their talents, ideas and perspectives.

After all, every personal contribution counts when it comes to meeting the needs of our customers from various industries together. Together we keep the industry alive: alive by LAPP – alive by YOU

Your tasks

• Accurately, complete and timely process customer orders into the company's IT systems. Ensure all order details, pricing, customer information and other pieces of information are entered correctly.
• Effective collaborate and communicate with external customers and internal teams (e.g. sales excellence, local / inside sales, customer support and other) to clarify any order-related queries.
• Address and resolve order-related issues promptly and efficiently.
• Responsible for output quality of dedicated field of work (for specific country and/or process activities).
• Effective and compliant utilization of available IT tools and technology in order to maximize the process efficiency.
• Supporting the team of Junior Specialists on-the-job including providing guidance and training to the staff.
• Participation in the projects related to knowledge transfer and deployment of new technology.
• Initiation and support to process improvement initiatives to streamline order to cash procedures and increase efficiency.
• Support in preparation of policies and procedures related to the order-to-cash (sales) process to ensure compliance with accounting standards and regulations.

Your profile

• Higher education preferred in the field of study: Business Administration, Sales or related faculties.
• Work experience in the field of sales support (order management), customer service & administration.
• Good English skills (verbal and written – min B2 or higher) and any other European language skills as an asset.
• Process transition & optimization skills preferred.
• Good knowledge of SAP/ERP systems and skilled in MS Office package (Excel, Power Point).
• Strong attention to detail and accuracy in data entry and analytical skills.
• Proactiveness, taking ownership for the tasks in the position and continuous improvement mindset.

Good reasons for LAPP

• Variety of tasks and responsibilities & plenty of scope for ideas
• Value-based family business
• Global player with flat hierarchies
• Flexible working hours models & hybrid work
• Work life balance
• Personnel development, onboarding & individual support
• Annual international soccer- & volleyball tournament
• Opportunity to join benefits: Medical care, Multisport card, Retirement saving scheme etc.

Contact

Lapp Business Services Sp. z o.o.

• Plac Nowy Targ 28
• 50-141 Wroclaw, Poland

Name: Aleksandra Jarosinska

Position: Talent Acquisition Partner

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We are happy to answer any questions you may have in advance