Senior Associate IAM Engineer

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.

WHO WE ARE:

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.

We have a flock of more than 1,700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world's oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join "The Flock"

To learn more about us, visit and follow us on our social channels for the latest information – LinkedIn and Twitter.

TITLE
: Senior Associate IAM Engineer

WHAT YOU'LL DO:
The Senior Associate Identity and Access Management (IAM) Engineer at Duck Creek Technologies plays a key role in implementing IAM solutions across both workforce and customer environments. This role supports the IAM Engineering team by assisting in development and implementation projects while serving as a liaison between the IAM Operations and IAM Engineering teams. The Senior Associate IAM Engineer works closely with fellow IAM engineers and cross-functionally with other teams, providing input on IAM decisions, troubleshooting IAM issues, and supporting workflow automation.

• Assist in implementing and developing IAM solutions.
• Act as a liaison between IAM Operations and IAM Engineering, ensuring knowledge transfer and collaboration.
• Troubleshoot IAM system issues, particularly with Okta, Entra, and related identity platforms.
• Work on IAM development projects, including workflow automation, integrations, and identity lifecycle enhancements.
• Collaborate with cross-functional teams, such as Security Architecture, End User Experience & Engineering, and IAM Operations, to support IAM initiatives.
• Provide input on IAM security decisions, access control improvements, and best practices.
• Participate in IAM strategy discussions.
• Adhere to on-call requirements, responding to IAM-related security incidents as needed.
• Provide ongoing support, maintenance, and troubleshooting, including evening, weekend, and on-call support as needed.
• Assist in the development and maintenance of system documentation and protocols, ensuring clarity and accuracy in the management of IAM solutions.

WHAT YOU'VE DONE:

• Bachelor's or Masters Degree and/or equivalent experience relevant to functional area
• Minimum of 2 years hands-on experience in Identity and Access Management
• Understanding and experience with automation/programming concepts

Knowledge, Skills, Abilities & Behaviors

• Hands-on experience with IAM automation workflows preferred.
• Hands-on experience with enterprise-level IAM governance platforms preferred.
• Hands-on programming experience preferred.
• Hands-on experience with Okta (preferred) or other IAM platforms.
• Basic understanding of automation, scripting, or programming concepts, particularly in identity workflows.
• Experience with IAM concepts, including directory services, Single Sign-On (SSO), Multi-Factor Authentication (MFA), Role-Based Access Control (RBAC), and access certification.
• Knowledge of IAM principles, including Identity Governance and Administration (IGA), access control models, and security protocols.
• Strong cross-team collaboration skills, with the ability to serve as a bridge between IAM Operations and IAM Engineering teams.
• Excellent communication skills, both written and verbal, with the ability to clearly document IAM solutions.
• Understanding of SCIM protocol, SAML, and OIDC/OAUTH.
• Strong problem-solving and analytical abilities, with the capacity to address complex IAM-related issues.
• Willingness to learn from other members of the team while providing valuable input to IAM projects.
• Ability to work in a fast-paced, evolving environment while balancing implementation tasks and support duties.
• Provide excellent customer experience and service.

WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:

Travel: 0-10%

Location: Remote Poland

Work Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position.

WHAT WE STAND FOR:

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit:

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Privacy Notice:
By submitting your application, you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with our Privacy Notice and applicable data protection laws.

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.