Network Operations Engineer

Permanent, full-time, hybrid.

Connecting clients to markets – and talent to opportunity.

With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we're a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors.

At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance.

Business Segment Overview: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools. 

Position Purpose: Network Operations Engineers will be asked to deliver top-tier global network infrastructure support. Network Operations' mission is to enable the business by way of excellent customer service while striving to keep all network-based infrastructure up and available. 

Primary duties will include:

• Plan, design, and develop local area networks (LANs) and wide area networks (WANs) across the organization. He or she will ensure proper installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links as well as accurately analyze and resolve network hardware and software problems in a timely manner.
• Provide a high level of technical leadership for the company LAN and WAN environment.
• Provide research and recommendations for network operating procedures and standards to assure optimum network systems availability and performance.
• Perform independent research prepare direction papers for the LAN and WAN environments.
• Perform project management and other special assignments as determined by the Network Operational Manager.
• Perform written Root Cause Analysis documents for network outages and incidents when required.
• Development and design of highly available, tightly integrated, secure, flexible, and fault-tolerant networking systems.
• Monitors network performance, ensuring capacity planning is performed and is proactive in assessing and making recommendations for improvement. Design, plan, and implement data communication networks using the latest technology to prepare for business growth.
• Provide daily support of the StoneX LAN, WAN, Wireless and Network Infrastructures. This includes monitoring, administering, and troubleshooting to maximize network availability.
• Experience with developing professional diagrams and illustrations of network infrastructure.
• Experience with hands-on network engineering operations and support.
• Ability to resolve incidents, problems, and change requests in accordance with service-level agreements (SLA's) and approved maintenance windows.
• Ability to author or supplement existing documentation to reflect environmental changes.
• Strong analytical network troubleshooting skills and proficiency with packet capture tools.
• Ability to perform complex migrations/upgrades and deploy new technologies/features as the network environment evolves.
• Ability to apply security and networking concepts to emerging cloud solutions, including Azure and AWS.
• Strong fundamentals in disaster recovery, change management, logging and alerting, and incident response.
• Use terraform, ansible, and/or python toolsets to automate network repetitive tasks and deployments.

To land this role you will need:

• 5+ years' experience providing Network Engineering support.
• 5+ years' experience managing relationships with senior technical customers.
• 3+ years' experience working with cloud-based infrastructures (AWS & Azure)
• 3+ supporting Cisco ASA/Palo Alto firewalls.
• 3+ supporting F5 load balancers.
• Experience with automation and orchestration tools..
• Extensive experience with the following technologies BGP, EIGRP, OSPF, MPLS, VRF, QoS, PBR, VSS, HSRP, STP, WAN Optimization technologies, and Cisco Nexus.
• Experience configuring and maintaining Cisco ISE in an enterprise environment.
• Experience with automation and orchestration tools Terraform, Ansible, and/or Python.
• Operational experience with Cisco enterprise wireless networking and design.

What makes you stand out:

• Extensive experience supporting Cisco Nexus switching.
• Operational experience with SD-WAN.
• Operational experience with Cisco Meraki (SD-WAN and Wireless).
• Operational experience with DNS.

Education / Certification Requirements: 

• min. Bachelor's Degree in Computer Science, Information Technology, Network Engineering, or related Degree or proven years of experience.

Working environment:

• Hybrid –  in our office at ul. Mogilska 35 (private parking for employees).
• FTE (UoP)

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