Senior Business Analyst

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Information Technology & Digital

In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products.

Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen.

Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches.

About the role

We are looking for a Senior Business Analyst to support the development and global adoption of Reckitt's Omni Analytics Products. This role focuses on bringing in and transforming complex datasets from omni sales channels into actionable insights through engaging BI visualisations. The successful candidate will collaborate with sales teams at IMEX/Regional and Global level to define and prioritise new features, drive standardisation of best practices, and support products and use cases that enable strategic decision-making across sales organizations in markets. A key part of the role is educating users and ensuring translating end users problem statements into actionable insights drive sales dashboards.

Your responsibilities

• Work with your functional stakeholders and the relevant Global (IT&D / Sales / D&A) teams to develop analytics best practices, use cases, and products for the markets as per the agreed omnichannel analytics product roadmap following IT&D operating model (ACAP/ADAN)

• Ensure implemented data analytics products have the right data governance and quality, maximised to deliver faster, newer insights needed to support business use cases.

• Deliver and conduct training and continuous improvement programs to ensure better product adoption. Leading the training and upskilling of multilevel stakeholders of products and services

• Work with the Global IT&D Product Managers and global tech leads to ensure the initiatives are delivered as planned through scrum methodology.

• Partnering with business subject matter experts and IT&D internal team of engineers and developers to deliver on reporting requirements, and solution designs for implementing new feature

• Monitor product adoption, health indicators, and identify use-cases and growth opportunities and translate stakeholder briefs into actionable use cases for development teams

• Undertake regular data accuracy audits across supported products and core data sources

• Performing thorough user acceptance testing after implementing features prior to launching

• Writing and reviewing business requirements documentation and technical documentation

• Working with delivery partners to ensure that any functional designs they are delivering are in line with standardised templates.

• Supporting delivery partners and business users with the testing phase to ensure that product meets requirements.

• Assisting with troubleshooting and resolutions of issues as part of BAU/

The experience we're looking for

• Proven experience as a Senior Business Analyst, leading end-to-end projects and stakeholder workshops.

• Experience in sales analytics is preferred

• Strong knowledge of business processes and analysis techniques; experience in Agile and Waterfall environments.

• Minimum 3 years in a commercial organization in business analysis or a similar role.

• Understanding of sales processes and analytics products; ability to create data mappings.

• Excellent communication, negotiation, and presentation skills; ability to work independently and in teams.

• Analytical mindset, attention to detail, and ability to manage multiple priorities.

• Bachelor's degree in IT/Business or equivalent experience.

• Fluency in English

The skills for success

Business analysis, BI visualisation, gathering requirements, decision making, communication skills, data storytelling, stakeholder management, translation of business requirements into technical product briefs, understanding of sales processes

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

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