Business Management

Overview:
The Business Management & Risk Specialist will be part of the wider Workflows COO team supporting them with business management activities and risk and controls framework in collaboration with the Business Controls Officer (BCO). This role will combine and offers an exciting opportunity to work across Business and Risk Management supporting functions and will involve conducting data analysis, preparing materials for governance forums, having oversight of technology & cyber-related issues, ensuring compliance with broader operational risk management policies, regulatory standards, and industry best practices. This role will grant the candidate an opportunity to work closely with Workflows Business and Product Leads, as well as Engineering and Cybersecurity SMEs, providing exposure to senior stakeholders and an opportunity to learn about our solutions across a wide Buy- and Sell-side portfolio.

Reporting into Workflows COO and working closely with the Business Control Officer (BCO), this position provides exposure to senior stakeholders across Workflows, Workspace, Data & Analytics ((D&A), Engineering, First Line of Defense (1LOD), and Second Line of Defense (2LOD) Risk teams. The role is pivotal in helping the business enhance its business management, operational resilience, manage, and remediate risks while promoting a strong risk culture.

Key Responsibilities

Business Management, Reporting & Governance

• Support Business Management team with ad hoc initiatives, reporting and analysis.
• Track and report open issues and action items, maintaining delivery confidence and escalating potential delays.
• Coordinate risk reporting and MI for Workflows SII Governance risk committees.
• Be the point of contact for DORA business as usual (BAU) monitoring. Be the point of reference for DORA related enquiries and BAU activities.
• Support incident reviews, documenting root causes and remediation plans; provide expert risk assessments for new strategies, products, and major projects.
• Partner with central 1LOD to review 2LOD requirements and influence framework design decisions.
• Ensure adherence to Group Risk Policies and Standards, including attestations, policy change oversight, and waiver management.

Issue Management & Governance

• Identify, capture, and document business, technology and cyber-related issues in MetricStream in line with Issue Management Standards.
• Have an understanding and awareness of DORA related issues and the actions to close out compliance, including relevant governance requirements and implementation on behalf of Workflows and Workspace.
• Assess issue impact and likelihood, ensuring accurate risk ratings based on the Risk Severity Matrix, challenge ratings where necessary.
• Advise stakeholders on new issues and related actions, coordinating updates and approvals with designated approvers.
• Drive issues to closure, validate completeness and approvals, and support governance forums to review progress and challenge delays.
• Represent the business in Engineering governance forums, raising delivery risks and ensuring accountability.

Risk Framework & Control Oversight

• Support the Workflows BCO in risk identification and assessment, including Risk and Control Assessments (RCA), New Product Approvals, Third Party Risk Management, and Financial Crime Compliance.
• Escalate and track remediation activities for risks especially those outside tolerance within governance forums.
• Support the BCO in updating Key Risk Indicators (KRIs) and limit frameworks are in place, aligned with Group Risk Appetite, and manage breach procedures.

GRC Tool Management (MetricStream)

• Maintain accurate and timely records of issues, actions, and risks in MetricStream.
• Ensure data integrity and communicate system updates to users and stakeholders.

Skills & Experience

• Background in Financial Services and experience in risk management, frameworks, or related areas within financial services.
• Strong proficiency in Microsoft Office is a requirement (Advanced Excel, PowerPoint and Word) and ideally Asana. Experience with reporting, tracking and project management systems would be welcomed.
• Good stakeholder management, people skills and the confidence to manage outcomes at all levels.
• Analytical mindset with attention to detail; self-starter comfortable working cross-functionally; ability to analyse data and present findings.
• Understanding of technology, cyber risk, and operational risk management in the context of business environment.
• Familiarity with risk and control frameworks (e.g., COSO, SOX, FCA/PRA expectations).
• Experience in issue and action governance within a regulated environment.
• Ideally, experience in Technology/Cloud/Data Management or associated non-financial risk management.

Career Stage:

Senior Associate

Compensation Information:

LSEG is committed to offering competitive Compensation and Benefits. The anticipated annual gross base salary for this position is between zł124,200 - zł207,200. Please be aware base salary ranges may vary by geographic location. In addition to our offered base salary, this role is eligible for our Annual Bonus Plan ("bonus plan"). Target Bonus % will be commensurate with role level and posted career stage. Individual salary will be reflective of job-related knowledge, skills and equivalent experience.

Benefits Information:

LSEG roles (excluding internships) are typically eligible for inclusion in our LSEG Benefits program. To view the benefits available for the role you're applying for, please click here. This document provides a list of benefits by country. Simply click on the country where the role is based to view the relevant details. If you have specific questions or would like further details, these can be discussed during your interview.

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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