Customer Care Tenant Management Analyst

2 tygodni temu

Warszawa, Mazovia, Polska Workday Pełny etat 30 000 zł - 60 000 zł rocznie

Your work days are brighter here.

We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About the Team

The Customer Care team is a vital extension of Workday Support. Our diverse, global team is united by a commitment to delivering an extraordinary support experience and helping our customers succeed. We operate globally, with teams across the Americas (California, Texas, Georgia, Costa Rica), EMEA (Dublin, Ireland, Warsaw, Poland), and APAC (Pune, India; Auckland, New Zealand).

Ready to help build a new team? We are looking for a Customer Support superstar to join our growing presence in Poland

About the Role

  • Work closely with other Customer Care analysts to ensure efficient follow-up on customer inquiries.

  • Handle incoming cases and resolve customer issues in a timely manner.

  • Clearly and succinctly communicate with customers.

  • Liaise between the customer and our internal teams to ensure customer needs are met.

  • Prioritize and escalate customer issues as needed.

About You

  • Work closely with other Customer Care analysts to ensure efficient follow-up on customer inquiries.

  • Handle incoming cases and resolve customer issues in a timely manner.

  • Clearly and succinctly communicate with customers.

  • Liaise between the customer and our internal teams to ensure customer needs are met.

  • Prioritize and escalate customer issues as needed.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process

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