Service Desk Agent with Italian and English

4 dni temu

Wrocław, Województwo dolnośląskie, Polska Hemmersbach GMBH & Co sp.k. Oddział w Polsce Pełny etat

Service Desk Agent with Italian and English (m/f/d)Your responsibilitiesRemotely connect with end-users to provide L1 support via phone or email in a timely manner Analyze and troubleshoot basic technical problems and implement correct resolutions Review customer feedback related to customer entitlement and case management and analyze the relevant statistics Our requirementsDeep experience in technical support C1 in Italian & English Good knowledge of the ticketing tool Customer orientation Great communication skills and a team-player attitude - team work is dream work Willingness to work in shifts between 7 am - 8 pm (8 h) from the office in Wrocław What we offerBuddy program Company events Food Allowance --> Net Allowance Health/ Medical insurance Life insurance Onboarding program Shuttle Bus Sport allowances/ Compensation Aplikuj

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