Italian VIP Account Manager

1 tydzień temu

Warszawa, Mazovia, Polska BrainRocket Pełny etat 40 000 zł - 60 000 zł rocznie

We are looking for an
Italian VIP Account Manager
who will be responsible for retention of VIP customers and increase of their lifetime value.

Requirements:

  • Proficiency in English and Italian both written and spoken
  • Proactive person with good support / sales skills
  • Strong communication and negotiation skills
  • Attention to details
  • Previous experience will be considered as an advantage

Duties and Responsibilities:

  • Being able to search and find for solutions of customers' issues
  • Able to analyse customers' behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs
  • Monitor customers' performance & behaviour in order to evaluate bonus crediting
  • Ensure that products' compliance is being followed according to relevant regulations
  • Previous experience as a Sales agent will be considered as an advantage
  • Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month)

Why you should join us?

  • Competitive salary and monthly KPIs Bonus
  • Snacks in the Office
  • 20 days of vacation per year
  • 6 days of sick leaves without document required
  • Attractive office location and facilities
  • Medical insurance for you and your partner
  • Sports package
  • Birthday, wedding, and newborn gifts
  • Languages classes (partially paid by the Company)
  • Career growth opportunities

You have the opportunity to work in our office
in Poland / Bulgaria / Cyprus.

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