IS Service Owner for Products

6 dni temu

Kraków, Lesser Poland ABB Pełny etat 55 000 zł - 85 000 zł rocznie

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

IS Service Owner, Master Data

Your role and responsibilities

In this role, you will have the opportunity to build and provide specific, end-to-end Information Systems (IS) solutions/services within the defined scope. Each day, you will execute the IS solution/service delivery utilizing the internal IS delivery units, IS Operations team members, and external third-party IS service suppliers in a "core and flex model," as advised. You will also showcase your expertise by providing consultation, input, and resolution for any incident, change, or project which has/might have a major impact on the relevant IS solutions/services.

The work model for the role is: #LI_hybrid

This role is contributing to the Core IS Master Data organization.

You will be mainly accountable for:

  • Managing structured and unstructured product data repositories
  • Providing leadership for multiple Service Managers, each responsible for multiple services.
  • Designing, implementing and maintaining the framework to deliver the services in scope, on time, within budget, and in line with the customer's expectations.
  • Ensuring hands-on involvement in operations within the service area; creating effort, time, and cost estimates for demand requests (projects, solutions, deployments, and handover to operational vendors), and ensuring that the service reaches its targets with the increase in performance year after year.   
  • Managing the stakeholders/business/customer/consumer expectations for the service in scope.  
  • Serving as the escalation point in case of a severe problem in the service and works with the service line to get the service back on track.   
  • Managing multiple third-party global vendor contracts to assure high service quality and optimize the cost.  
  • Supporting all internal IS and cross-functional processes related to IS service delivery or IS service demand in the relevant service area of responsibility.  


Qualifications for the role

  • You are highly skilled in Service Management and you have experience working with Master Data Management applications.
  • Around 10 years of experience in IT/ Master Data Services.
  • Extensive knowledge of Product Information Management Systems or Master Data Management systems.
  • Degree in in IS Management or Architecture or equivalent work experience.
  • Fluent English.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

  • Global IS Service Owner for IS Observability

    6 dni temu

    Kraków, Lesser Poland ABB Pełny etat 60 000 zł - 120 000 zł rocznie

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Global IS Dep Manager for...

  • IS Service Owner for Operational Technology for Security Services

    5 dni temu

    Kraków, Lesser Poland ABB Pełny etat 45 000 € - 50 000 € rocznie

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:IS Dep Manager-Ops...

  • IS Service Owner for Integration Platforms

    3 dni temu

    Kraków, Lesser Poland ABB Pełny etat 80 000 USD - 120 000 USD rocznie

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Global IS Manager for IS...

  • IS Service Owner for Integration Platforms

    11 godzin temu

    Kraków, Lesser Poland ABB Pełny etat

    W ABB pomagamy przemysłowi wyprzedzać konkurencję - działać sprawniej i ekologicznie. U nas postęp to standard – dla Ciebie, Twojego zespołu i całego świata. Jako globalny lider dajemy Ci to, czego potrzebujesz, by to osiągnąć. Nie zawsze będzie łatwo, rozwój wymaga determinacji. Ale w ABB nigdy nie będziesz działać sam. Zarządzaj tym,...

  • IS Service Owner – Risk Assessments

    2 dni temu

    Kraków, Lesser Poland ABB Pełny etat 40 000 € - 80 000 € rocznie

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:IS Department Manager for...

  • IS Operations Manager for Operational Technology Security Services

    2 dni temu

    Kraków, Lesser Poland myGwork - LGBTQ+ Business Community Pełny etat 60 000 zł - 120 000 zł rocznie

    This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you...

  • IS Operations Manager for Operational Technology Security Services

    5 dni temu

    Kraków, Lesser Poland ABB Pełny etat 80 000 zł - 120 000 zł rocznie

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:IS Dep Manager-Ops...

  • IS Operations Manager for Operational Technology Security Services

    6 dni temu

    Kraków, Lesser Poland ABB Pełny etat 60 000 zł - 120 000 zł rocznie

    En ABB, ayudamos a las industrias a ser más eficientes y limpias. Aquí, el progreso es una expectativa - para usted, su equipo y el mundo. Como líder del mercado mundial, le daremos lo que necesita para lograrlo. No siempre será fácil, crecer requiere agallas. Pero en ABB, nunca correrás solo. Run what runs the world.Este Puesto Reporta aIS Dep...

  • IS Change and Release Manager for SAP CFIN

    2 dni temu

    Kraków, Lesser Poland myGwork - LGBTQ+ Business Community Pełny etat 60 000 € - 120 000 € rocznie

    This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you...

  • IS Change and Release Manager for SAP CFIN

    11 godzin temu

    Kraków, Lesser Poland ABB Pełny etat

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Service Owner for SAP Central...