Regional Customer Data Steward EMEA
17 godzin temu
warsaw, masovian voivodeship, Polska
GEA
Pełny etat
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Responsibilities / Tasks Own and monitor customer master data quality for the assigned region for the NPE divisionEnforce GEA Group and divisional customer data standards, policies, and governance rulesExecute and steer deduplication, merging, obsoletion, and cleansing activitiesSupport and coach local customer data stewards and build a regional steward communityAct as escalation point for complex customer master data cases (e.g. duplicates, unclear account hierarchies)Support SAP S/4HANA (MDG‑C) and CRM operations and ensure compliance with customer data workflowsSupport Transform360 data readiness, including data quality monitoring and validationProvide transparency on data quality KPIs, risks, and improvement progressPerform testing of data related changes in CRM/MDG, raise defects, and provide concrete feedback to central product/process teamsDocument operating procedures/SOPs and work instructions for regional execution (request validation, enrichment rules, approvals, escalation paths), and keep them currentCollaborate daily with Sales, Service, Finance and Data Governance counterparts to unblock requests and ensure smooth order to cash handoffs (e.g., correct addresses/VAT to prevent invoice rejections)
Your Profile
/ QualificationsExperience in master data management, preferably customer master dataGood understanding of SAP S/4HANA Customer Master and MDG‑CExperience with CRM, preferably Sales & Service Cloud Experience in a B2B / industrial / project‑based business environment is a plusStrong analytical skills and ability to work across functions and regionsStructured, detail‑oriented, and confident in enforcing standards in a matrix organization
Your Profile
/ QualificationsExperience in master data management, preferably customer master dataGood understanding of SAP S/4HANA Customer Master and MDG‑CExperience with CRM, preferably Sales & Service Cloud Experience in a B2B / industrial / project‑based business environment is a plusStrong analytical skills and ability to work across functions and regionsStructured, detail‑oriented, and confident in enforcing standards in a matrix organization