Customer support for a streaming service with Czech

2 dni temu

Poznań, Polska TP Polska z o. o. Pół etatu 100 zł Umowa

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🎬 Customer Support for a Streaming Service (Czech Language)

“When people ask me if I went to film school, I tell them: ‘no, I went to films’.” – Quentin Tarantino

✅ Are you looking for a fully remote opportunity you can do from anywhere in Poland?

✅ Do you speak Czech at a minimum C1 level and English at B2 level?

If yes – we are looking for you

Handling inbound customer calls in Czech.
Supporting customers with:
- technical issues,
- account-related questions,
- subscriptions and payments.

💎Our requirements:

Czech (C1+) and English (B2) proficiency.
Good computer skills and the ability to multitask.
Participation in onboarding sessions conducted over approx. 11 days (typically between 9:00–17:00, from our office) is required to get started.
Positive, proactive attitude towards customers.
Confidence when speaking on the phone.
Possibility to provide availability within service hours (11:00–19:00), based on your preferred schedule
Higher availability (approx. 128–170h monthly) is welcome.

💼 What we offer:

Civil contract.
50,00 PLN gross/hour, including training time.
100% remote cooperation from day one.
Company-provided equipment (also for training).
Opportunity to develop language and professional skills.
Access to MyBenefit platform (private healthcare, sports card, vouchers, cinema tickets, and more).
1-year free Netflix subscription.
Possibility of long-term cooperation.

📝 Recruitment process:

Phone interview + initial English check.
Online English test (B2 level).
Czech language verification.
Recruitment meeting with Hiring Manager (including typing test and Czech role-play).
Feedback regardless of the decision.

👉 Join us and apply today