Client Support Specialist

4 tygodni temu


Warszawa, Polska HAYS Pełny etat
Client Support Specialist
Warszawa
NR REF.: 1184552

Join our Client as a Client Support Specialist and be the face of our client experience. We’re looking for a problem-solver with excellent communication skills.
Responsibilities:
  • First contact for technical assistance via phone or email.
  • Perform remote troubleshooting and guide problem-solving.
  • Escalate complex issues to senior support.
  • Contribute to procedure development and service improvement.
  • Manage ticket follow-up and user access.

Requirements:
  • Fluent in English
  • Experience in client support in SSC environment
  • Proficient in Word, Excel, and Outlook.
  • Solution-oriented with a service mindset.
  • Stress-resistant and adaptable.

Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

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