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(Junior) AML Specialist with German

3 miesięcy temu

Kraków, Polska ManpowerGroup Sp. z o.o. Pełny etat

Manpower (Agencja zatrudnienia nr 412) to globalna firma o ponad 70-letnim doświadczeniu, działająca w 82 krajach. Na polskim rynku jesteśmy od 2001 roku i obecnie posiadamy prawie 35 oddziałów w całym kraju. Naszym celem jest otwieranie przed kandydatami nowych możliwości, pomoc w znalezieniu pracy odpowiadającej ich kwalifikacjom i doświadczeniu. Skontaktuj się z nami - to nic nie kosztuje, możesz za to zyskać profesjonalne doradztwo i wymarzoną pracę


Responsibilities:

  • Handling customer service card applications in a professional and effective way
  • Providing technical support via email, chat and phone
  • Solving administrative tasks according to offered services and business procedures
  • Risk assessment, AML assessment, and ensuring KYC
  • Control and handle ODD (Ongoing Due Diligence) and another relevant AML task
  • Customer Service and ensure high quality in the solution for all customer segments
  • Advise and service customers 
  • Provide excellent communication and know-how to explain complicated matters.
Requirements:
  • Very good German (min. C1) and English (min. B2)
  • Experience in professional customer service
  • experience in the aml area will be an added advantage but is not required
  • Highly developed communication and problem-solving skills
  • Ability to prioritize tasks and analytical thinking skills
  • Ability to work in a team
  • Additional language will be an asset
Offer:
  • Employment based on an employment contract
  • Start date: 1st of August
  • Basic salary + bonuses
  • 100% remote work (in addition to a month-long implementation training in Cracow)
  • Work from Monday to Friday during office hour
  • Benefits: private medical care package, Medicover Sport card, team building events, life insurance
  • Participation in ongoing training
  • Opportunity to gain professional experience in an international organization