Learning Administration Process Specialist with German

Your responsibilities

• Resolve complex LMS, catalogue, enrolment, completion and learning-record issues.
• Coordinate large-scale learning campaigns, leadership programs, assessments and training events.
• Administer learning and assessment instruments and operational survey-provider interfaces.
• Analyze participation, completion, feedback and development-plan data and prepare exception reporting.
• Review learning records, schedules and course-maintenance activity for accuracy and completeness.
• Coordinate approved content updates and process improvements.
• Maintain SOPs and knowledge content and coach associates on learning processes and controls.
• Identify recurring issues, learner-support trends and opportunities for approved automation or self-service.

Our requirements

• Between 1–4 years of learning operations experience, including complex LMS administration, reporting, quality review or program coordination.
• Graduate degree or equivalent practical experience; HR, learning, analytics or business discipline preferred
• Strong LMS and learning-program administration knowledge
• Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
• Experience in analyzing learning data, resolving complex cases and coordinating campaigns
• Knowledge of confidential assessment administration and learning audit controls
• Ability to coach associates and engage facilitators, vendors and retained stakeholders
• Fluency in German and English (min C1 level)

What we offer

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events

Benefits

• private medical care
• life insurance
• leisure zone
• extra social benefits
• employee referral program
• charity initiatives
• Multisport card
• Christmas bonus
• semi-annual bonus
• training and courses

Oddział rekrutujący

Infosys Poland Sp. z o.o. - Łódź

We are present in three major Polish cities: Łódź, Wrocław and Kraków.

The respective centers are supported by qualified professionals, providing BPM, HRO and ITO services for some of the largest clients in the world in over 28 languages. In Łódź alone there are at least 2,200 specialists, making Infosys one of the most important players in the service sector in Poland.

Our Infosys BPM Poland key business process outsourcing service areas are tax management, master data management, finance and accounting, sourcing and procurement, business transformation projects, and auditing.

With the implementation of Lean Methodology across the industry, we have focused on improving the business processes. The transformation of the Business Process Management (BPM) industry reflects the fact that the nature of work in the enterprise has moved beyond just processing transactions to management of a client’s end-to-end business process as a partner.