daktela

At Daktela, you will join a fast-growing European SaaS company that is innovating and disrupting the customer care industry. You will contribute to building one of the leading CCaaS platforms that helps over 1,600 companies worldwide to deliver excellent customer care. As we expand, we create opportunities for talented people who want to grow their...

Daktela Ltd. is hiring a Key Account Manager to drive new business and manage an existing portfolio of customers. You will uncover pain points, run consultative demos, and showcase how Daktela delivers real value in a fast-growing European SaaS environment.You’ll collaborate with Marketing, Support, and Onboarding teams to maximize customer success while...

Zakres odpowiedzialności 1. Architektura i procesy (pierwsze miesiące) Budowa standardów – opracowanie i wdrożenie procedur, scenariuszy rozmów oraz standardów jakości dla kluczowych procesów: Kwalifikacja leadów (cold & warm calling) Umawianie spotkań z ekspertami finansowymi, z dbałością o wskaźnik realizacji spotkań (show-up...