![FIS Global](https://media.trabajo.org/img/noimg.jpg)
Client Relationship-Delivery Manager I
1 miesiąc temu
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor of Commerce/BusinessTravel Percentage :
0%About the teamBe part of a transformative journey with the Operational Readiness Team. We are a key driver in transitioning TA (Transfer Agency) business, systems, and operations into the FIS environment. We are a forward-thinking team responsible for Business Unit Readiness and User Acceptance Testing, committed to driving excellence and innovation in our field.The RoleWe are seeking a highly experienced Client Relationship â Delivery Manager to spearhead large, complex projects and programs within our dynamic environment. This role is integral to leading multiple workstreams, ensuring meticulous project management, and driving success across our operations.What you will be doing⢠Strategically focused and responsible for client satisfaction, maintaining client communication, the overall management of the client relationship, and the delivery of the outsourced solution.⢠Serves as the primary management contact and client liaison during delivery of an outsourced solution, whether it is an IT solution or a business process outsourced solution and regardless of the clientâs geographic location. Maintains contact with client at an executive level, focusing on the strategic nature of the relationship. Represents the enterprise to the client and the client to the enterprise.⢠Responsible for client satisfaction, maintaining client communication, overall management of the client relationship and delivery of outsourced solution.⢠Oversees and leads teams in delivery of continuous and effective outsourced solutions and ensures project completion within budget and in accordance with contract requirements.⢠Works to maintain and grow client relationships while ensuring ongoing customer service.⢠Identifies new business opportunities and coordinates with appropriate sales personnel for opportunities of new FIS products or services.⢠Manages technical aspects of projects and is responsible for oversight of vendors and subcontractors.⢠Leads teams in the delivery of outsourced solutions to the strategic client. Selects, develops and evaluates personnel to ensure efficient operation of the function.⢠Identifies areas where continuous improvement can be applied, implements the change and measures the level of improvement.Who are you looking for⢠Proven knowledge to represent the enterpriseâs entire range of products to the client and of the industry⢠Proven track record in client relationship management, service delivery and/or the sales of technology products and services⢠Financial institution experience or comparable proven sales-marketing-consulting-support background with strong financial industry and data processing knowledge⢠Broad understanding of the financial and strategic aspects of the business and participates in and/or establishes initiatives that contribute to the overall success of the enterprise; may also participate in initiatives that contribute to the overall success of the clientâs business⢠Excellent negotiation and presentation skills that ensure contract renewals, a track record of product and revenue growth, and high levels of customer satisfaction⢠Displays strong oral, written and interpersonal communication skills to effectively manage and/or implement all phases of projects and tasks within the enterprise and with its clients⢠Exhibits a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the clients⢠Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management and has a thorough internal working knowledge of the enterprise⢠Demonstrates the ability to lead by example and motivate professional level staff⢠Displays strong leadership qualities, decision making abilities, and strong business judgment⢠Possesses strong personnel management skillsWhat we can offer you- Working in an international company, alongside international colleagues.
- Being a part of an innovative and entrepreneurial environment of a growing department and team.
- Option to work fully remotely, with the necessary equipment provided by the company (computer, monitors, accessories).
- Development opportunities by using the company's on-line training database and LinkedIn Learning.
- Participation in projects and training sessions focused on both soft skills (communication, presentation, conducting meetings) and technical skills (Excel, knowledge of capital markets, English language).
- Unique working atmosphere (team integration meetings, friendly working environment, support of experienced employees).
- Opportunity to get involved in social projects and local initiatives.
- Language courses
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
-
Client Relations Manager Senior
4 tygodni temu
Poznan, Polska FIS Global Pełny etatPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5%At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help...
-
Client Relations Manager Senior
4 tygodni temu
Poznan, Polska FIS Global Pełny etatPosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Commerce/Business Travel Percentage : 1 - 5%At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help...
-
Project Manager
1 miesiąc temu
Poznan, Polska HAYS Pełny etatProject ManagerPoznanNR REF.: 1186196We are supporting a new client: an independent, non-profit organisation that supports the development of solutions to improve the health of the Baltic Sea for future generations.Our client is starting a new project within limiting phosphorus run off from the agricultural and animal industry.We are looking for a Project...
-
Project Manager
4 tygodni temu
Poznan, Polska HAYS Pełny etatProject ManagerPoznanNR REF.: 1186196We are supporting a new client: an independent, non-profit organisation that supports the development of solutions to improve the health of the Baltic Sea for future generations.Our client is starting a new project within limiting phosphorus run off from the agricultural and animal industry.We are looking for a Project...
-
Service Manager
4 tygodni temu
Poznan, Polska opentext Pełny etatOPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future...
-
Service Manager
3 miesięcy temu
Poznan, Polska opentext Pełny etatOPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future...
-
Product Manager
4 tygodni temu
Poznan, Polska Woodpecker.co Pełny etatWoodpecker helps companies scale their results and transform opportunities into deals. Isn't that what every business is about? We grow along with the growth of each of our clients (we have thousands and we are still welcoming new ones), resulting in innovations, improvements, and new ideas being introduced every day. We are looking for a Product Manager to...
-
Product Manager
4 tygodni temu
Poznan, Polska Woodpecker.co Pełny etatWoodpecker helps companies scale their results and transform opportunities into deals. Isn't that what every business is about? We grow along with the growth of each of our clients (we have thousands and we are still welcoming new ones), resulting in innovations, improvements, and new ideas being introduced every day. We are looking for a Product Manager to...
-
Commercialization Lead
4 tygodni temu
Poznan, Polska U+ Pełny etatAre you looking for a challenge working in a high growth, global digital product development company? Do you thrive working in a multi-national collaborative team environment? Are you looking for an opportunity to support clients in developing innovative digital products and leading the effort to maximize the opportunity for their success? If you are nodding...
-
Project Manager
2 miesięcy temu
Poznan, Polska Revalize Busines Services Pełny etattechnologies-expected : CPQ PLM PIM about-project : The role of the Project Manager is to lead, manage, and deliver value to our clients by overseeing end-to-end implementations and ad-hoc projects within the Revalize portfolio. Project managers are responsible to define and manage the entire process of product implementation and expansion projects for our...
-
IT Service Delivery Team Leader
2 dni temu
Poznan, Polska Pepco - Centrala Pełny etatresponsibilities : Managing a multinational team to ensure efficient and complete service delivery in the area of IT support for stores Managing the support process for end users - determining support standards, providing feedback to employees, and coordinating the request execution process Building and managing the knowledge base to ensure the proper...
-
CMO for the Polish market
4 dni temu
Poznan, Polska Hedepy Pełny etatAt Hedepy, we blend technology, marketing, and psychotherapy to support mental well-being. As a leading platform in Europe, we've served tens of thousands of clients across the region, with over 200,000 sessions expected this year. Join us in helping people find life-changing moments through therapy by leading our Polish market expansion as Marketing...
-
Software Engineering Operations Manager
1 miesiąc temu
Poznan, Polska WizzDev Prosta Spółka Akcyjna Pełny etattechnologies-expected : Jira Git Slack Google Workspace technologies-optional : timesheet management tools about-project : As an Engineering Operations Manager at WizzDev, you'll be pivotal in managing our engineering projects and operations. This role involves direct interaction with clients, translating high-level business requirements documents into...
-
Senior Project Manager
4 tygodni temu
Poznan, Polska ARCADIS Pełny etatJob Description As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious...
-
Poznan, Polska FIS Technology Services (Poland) Sp. z o.o. Pełny etatEvery day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we’d like to know: Are you FIS? About the role As a Quality Assurance Manager,...
-
Business Development
4 tygodni temu
Poznan, Polska Vector Synergy Pełny etatVector Synergy provides consulting, IT and cyber security services to support multi-national projects for prestigious clients in Europe including NATO and EU institutions . We have an EU/NATO Facility Security Clearance Certificate and most of consultants hold personal security clearances, which enables them to support classified projects marked with the...
-
Traffic manager
4 tygodni temu
Poznan, Polska SKIVAK Sp. Z O.O. Pełny etatJeśli z wprawą układasz projektowe puzzle, organizujesz pracę zespołu w mistrzowski sposób i nie straszne są Ci deadliny, asapy i elastyczność planów, to właśnie Ciebie szukamy! Zostań naszym traffic managerem i razem planujmy, układajmy i porządkujmy działania. Zgłoś się jeśli: posiadasz minimum roczne doświadczenie na podobnym...
-
Cloud Security Delivery Specialist
2 tygodni temu
Poznan, Polska GFT Poland Pełny etatExpected, Azure, Cryptography, Cloud Security, CNAPP, GCP, EnglishAbout the project, As a Cloud Security Delivery Specialist, you will be the face of GFT for our prospects and customers. You will be a part of Global Security Practice, which shapes and delivers cybersecurity solutions for GFTs' customers., , As a specialist, you will be focused on both:...
-
Finance Manager or Finance Project Manager.
4 tygodni temu
Poznan, Polska HAYS Pełny etatFinance Manager or Finance Project Manager.PoznanNR REF.: 1186515Due to the development of our client, an international Transport Company with an established position on the market, we are looking for people for the position of Finance Manager or Finance Project Manager.Your responsibilities of Finance Manager Oversee day-to-day accounting operations...
-
Finance Manager or Finance Project Manager.
4 tygodni temu
Poznan, Polska HAYS Pełny etatFinance Manager or Finance Project Manager.PoznanNR REF.: 1186515Due to the development of our client, an international Transport Company with an established position on the market, we are looking for people for the position of Finance Manager or Finance Project Manager.Your responsibilities of Finance Manager Oversee day-to-day accounting operations...