Customer Engagement After Sales with English

1 miesiąc temu

Remote Poland CONDUENT Pełny etat
About Conduent:

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

 

Job Description:

Are you looking for a job where you can grow and a company that valuates your experience and effort every day, then we are a match

Conduent is developing a brand-new Customer Engagement Center for a world-famous automotive brand specialized in electric vehicles and EV Mobility.

 

We are looking for English speaking people passionate about providing support in After Sales as well as customer engagement.

 

 What we offer you:

  • A full-time contract,
  • We pay an attractive salary and provide a bonus scheme,
  • The training will be approximately 4 weeks, from Monday till Friday from 9.00 AM till 5.15 PM,
  • On top of that we offer: life insurance, private medical healthcare, foreign language classes, personal sports card, flexible benefit platform, referral program that will allow you to earn extra bonus,
  • A remote work model (on-site attendance - approximately 2 days/month),
  • From your first day you’ll have access to development programs and world-class training opportunities for your personal requirement to develop yourself.

What is important in your job:

  • Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution,
  • Identifies customer needs by referring to case notes and examining each as a specific case.
  • Performs routine call center activities concerning business products and services,
  • Uses standard scripts and established guidelines and under supervision, to meet SLAs,
  • Provides customers with information that is specialized and communicated in a warm empathetic manner,
  • Gathers all necessary information to update the database,
  • Escalates issues to senior levels, based on complaints or concerns,
  • Explains company policies to customers,
  • Performs other duties as assigned,
  • Complies with all policies and standards.

We are looking for candidates with:

  • Willingness to interact with clients, provide them with excellent customer experience resulting in a long-term business relationship,
  • Understanding of the importance of accuracy and quality in customer interactions,
  • C2/C1 level of English language – the assessment is conducted by an external vendor,
  • After training period working hours are flexible: based on shifts between 7.00 AM and 11.00 PM, from Monday to Sunday and be open to work outside normal hours between 11:00 PM - 7:00 AM for Roadside Assistance,
  • Target orientation and at least 1 year of work experience in sales.

And did you know this about Conduent?

  • This year we were certified as a Most Loved Workplace®. The certification cites respect, collaboration, and a positive vision of the future (to name a few) as key drivers of the culture at Conduent,
  • Our employees choose to build their careers at Conduent:
    • More than 25% of our associates have been with us for 5 years or more.
    • Through our management development programs about 70% of our Team Leader positions have been filled from our own associate talent pool.
  • Surveys show that 75% of our associates agree with this; ‘I belong at Conduent’.

Join Conduent We’ll welcome you into our team. Apply now

 

Closing:

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

 

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

 

At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

  • AR Accountant with German

    3 tygodni temu

    Poland Michael Page Poland Pełny etat

    Main focus on GL aspect (including fixed assets), AR side support, minor AP support for newly established SSC in Katowice during process stabilisation after the transitionInformacje o kliencieGlobal production companyOpis stanowiskaControl of settlements with clients, posting and settling transactions in the accounting systemMonitoring receivables...

  • AR Accountant with German

    4 tygodni temu

    Poland Michael Page Poland Pełny etat

    Main focus on GL aspect (including fixed assets), AR side support, minor AP support for newly established SSC in Katowice during process stabilisation after the transitionClient DetailsGlobal production companyDescriptionControl of settlements with clients, posting and settling transactions in the accounting systemMonitoring receivables (reconciling...

  • Mazovia, Poland Requires ESL Teachers

    4 tygodni temu

    Poland English Best Way Pełny etat

    Mazovia's English Best Way offers not only English language courses, but also instruction of German, Spanish, French, Italian, Chinese, and Russian. Additionally, we offer services in language translation and corporate training for multinational companies. For our English learners, we follow the reputable Callan Method. We are looking for language...

  • Mazovia, Poland Requires ESL Teachers

    4 tygodni temu

    Poland English Best Way Pełny etat

    Mazovia's English Best Way offers not only English language courses, but also instruction of German, Spanish, French, Italian, Chinese, and Russian. Additionally, we offer services in language translation and corporate training for multinational companies. For our English learners, we follow the reputable Callan Method. We are looking for language...

  • Junior Customer Service

    14 godzin temu

    Poland Michael Page Poland Pełny etat

    Junior Accounitng position in a new developing global business center in Wrocław of a leading Swiss brand. We are looking for a person with fluent German skills egaer to contact with Swiss and German clients and learn accounting. Informacje o kliencieSwiss-based company which is an international food business with a leading position in frozen B2B bakery...

  • Junior Customer Service

    14 godzin temu

    Poland Michael Page Poland Pełny etat

    Junior Accounitng position in a new developing global business center in Wrocław of a leading Swiss brand. We are looking for a person with fluent German skills eager to contact with Swiss and German clients and learn accounting. Informacje o kliencieSwiss-based company which is an international food business with a leading position in frozen B2B bakery...

  • Junior AP Accountant with German OR English

    5 dni temu

    Poland Michael Page Poland Pełny etat

    The opportunity to develop within new Business Center building financial structures and taking part in a tranistion of foreign processes to Poland using English on a daily basis. Informacje o kliencieSwiss-based company which is an international food business with a leading position in frozen B2B bakery business in Europe and APAC listed on the Swiss stock...

  • Junior AP Accountant with German OR English

    5 dni temu

    Poland Michael Page Poland Pełny etat

    The opportunity to develop within new Business Center building financial structures and taking part in a tranistion of foreign processes to Poland using English on a daily basis. Informacje o kliencieSwiss-based company which is an international food business with a leading position in frozen B2B bakery business in Europe and APAC listed on the Swiss stock...

  • Site Manager

    1 dzień temu

    Remote, Polska GE Pełny etat

    Job Description SummaryJob DescriptionJob Description SummaryThe Site Manager is responsible for the entire scope of construction site activities on a given project site, acting under the direction and on behalf of the project director.Within a given project, they define the site works strategy, lead the site teams, and manage the execution of the project...

  • Sr Staff, Regional Support Leader EMEA

    4 tygodni temu

    Remote, Polska GE Aerospace Pełny etat

    Job Description SummaryAs a Sr Staff Regional Support Leader, EMEA for the GE Aerospace Digital Workplace team, you will be responsible for working closely with the broader Digital Workplace organization to support the running and operationalization of key enabling tools that allow employees to engage with internal IT in a seamless, contemporary, and modern...

  • Beginner Accountant with German

    3 tygodni temu

    Poland Michael Page Poland Pełny etat

    Junior Accounitng position in a new developing global business center in Wrocław of a leading Swiss brand. Client DetailsSwiss-based company which is an international food business with a leading position in frozen B2B bakery business in Europe and APAC listed on the Swiss stock exchange. The company has leading market positions in the bakery markets in...

  • AR (retail) Accountant with French

    1 miesiąc temu

    Poland Michael Page Poland Pełny etat

    We are searching for Account Receivables Accountant with a focus on retail accounting. You will be responsible for the administration of chosen entities (Germany/Netherlands/France) and build new global shared service centre in Cracow.Client DetailsNew Global SSC in Kraków - retail. DescriptionProvide a good service to our internal stakeholders in relation...

  • AR (retail) Accountant with French

    4 tygodni temu

    Poland Michael Page Poland Pełny etat

    We are searching for Account Receivables Accountant with a focus on retail accounting. You will be responsible for the administration of chosen entities (Germany/Netherlands/France) and build new global shared service centre in Cracow.Client DetailsNew Global SSC in Kraków - retail. DescriptionProvide a good service to our internal stakeholders in relation...

  • Customer Support Assistant

    4 dni temu

    Poland Arrow Electronics Pełny etat

    Position:Customer Support Assistant Job Description:As a Customer Support Assistant you will be a part of our Support Services team which offers a Premium Software & Hardware replacement service. It will be your job to be available as part of a busy Service Desk team providing support via email/telephone to our global customers, using initiative to help them...

  • Customer Support Assistant

    6 dni temu

    Poland Arrow Electronics, Inc. Pełny etat

    Position:Customer Support AssistantJob Description:As a Customer Support Assistant you will be a part of our Support Services team which offers a Premium Software & Hardware replacement service. It will be your job to be available as part of a busy Service Desk team providing support via email/telephone to our global customers, using initiative to help them...

  • Junior OTC/AR Accountant with German

    2 tygodni temu

    Poland Michael Page Poland Pełny etat

    Junior Accounitng position in a new developing global business center in Wrocław of a leading Swiss brand. Informacje o kliencieSwiss-based company which is an international food business with a leading position in frozen B2B bakery business in Europe and APAC listed on the Swiss stock exchange. The company has leading market positions in the bakery markets...

  • Junior OTC/AR Accountant with German

    3 tygodni temu

    Poland Michael Page Poland Pełny etat

    Junior Accounitng position in a new developing global business center in Wrocław of a leading Swiss brand. Client DetailsSwiss-based company which is an international food business with a leading position in frozen B2B bakery business in Europe and APAC listed on the Swiss stock exchange. The company has leading market positions in the bakery markets in...

  • Junior OTC/AR Accountant with German

    2 tygodni temu

    Poland Michael Page Poland Pełny etat

    Junior Accounitng position in a new developing global business center in Wrocław of a leading Swiss brand. Informacje o kliencieSwiss-based company which is an international food business with a leading position in frozen B2B bakery business in Europe and APAC listed on the Swiss stock exchange. The company has leading market positions in the bakery markets...

  • Customer Support AssistantÂ

    6 dni temu

    Poland Arrow Electronics Pełny etat

    Position:Customer Support Assistant Job Description:As a Customer Support Assistant you will be a part of our Support Services team which offers a Premium Software & Hardware replacement service. It will be your job to be available as part of a busy Service Desk team providing support via email/telephone to our global customers, using...

  • Senior Accounting Manager

    4 tygodni temu

    Poland Michael Page Poland Pełny etat

    For our client, an international manufacturing company based near Legnica we are seeking for a Senior Accounting Manager.Client DetailsOur client is a large international manufacturing company that is part of the Legnica Special Economic Zone.DescriptionOversee the Accounts Payable (AP) and Accounts Receivable (AR) processes, ensuring accuracy and timeliness...