Technical Support Team Leader

2 tygodni temu


Warszawa, Mazovia, Polska Bimmer Tech Pełny etat

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Technical Support Team Leader / Coordinator

If you have a passion for anything technical and enjoy helping people make the most of new technologies, you could be the perfect person to join our support team.

Your Responsibilities:

  • You will help ensure our customers and team receive exceptional technical support and product training.
  • You will become an expert possessing a very deep and broad knowledge of the technology we work with.
  • You will conduct troubleshooting based on your technical/automotive knowledge and collaboration with our internal experts (R&D, car enthusiasts).
  • You will be assisting our international customers through email and phone as well as supporting your co-workers/team.
  • You will lead the team of 4-5 technical specialists, delegate tasks and oversee day-to-day operation.
  • You will propose and implement improvements to the operation of our support team in terms of technical and/or customer service.

Our Requirements

  • Strong experience /practical interest in automotive or/and BMWs technology.
  • Proven work experience as a team leader / supervisor / senior technical expert.
  • Very strong problem solving skills.
  • Proactive attitude, excellent organizational skills.
  • Excellent English, both written and spoken.

We Offer

  • Twice a week lunch at the office at the expense of the company.
  • Private medical care.
  • Friendly and positive work environment (of automotive enthusiasts).
  • No dress code. No bureaucracy.
  • Initial working hours: , after the introduction period a more flexible schedule (to be determined between 10.00 and
  • Possibility of hybrid work.

If you love technology and cars we will make sure your adrenaline level stays high

Please include the following statement in your application: "I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process under the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)".

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