L1 Technical Support Specialist

2 tygodni temu


Warszawa, Mazovia, Polska Technical Concept GmbH Pełny etat
Overview:

SOFTSWISS continues to expand the team and is looking for a L1 Technical Support Specialist. We need a true, experienced, and accomplished professional who shares our culture and values.

About Product:

SOFTSWISS Casino Platform
Full-service modular software platform to manage online casino operations

Learn More

Key responsibilities:
  • Processing customer requests in Jira service desk system
  • Maintaining the project infrastructure
  • Working with code and project configuration files in GitLab
  • Interaction with related departments
Requirements:
  • Higher or incomplete higher education, preference for graduates of technical universities
  • Intermediate+ English level
  • Intermediate+ Russian level
It will be nice if you have:
  • Experience with service desk systems
What we offer:
  • Full-time remote work opportunities and flexible working hours
  • Comprehensive Mental Health Programme
  • Private insurance
  • Sports program compensation
  • Free online English lessons
  • An additional 1 Day off per calendar year
  • Generous referral program
  • Training, internal workshops, and participation in international professional conferences and corporate events
About Us:

SOFTSWISS is an international company, and an iGaming software expert. We don't only follow iGaming market trends, we create them SOFTSWISS is a recognised industry leader in iGaming software solutions development, covering almost all aspects of the iGaming industry. The company has an international team and an official presence in several countries. Projects powered by SOFTSWISS receive numerous awards and accolades from industry media.

Our Mission:

Changing the iGaming industry through technological innovation.

SOFTSWISS in numbers:
  • 2009 – foundation year
  • 2000+ total employees worldwide
    5 offices, countries: Poland, Georgia and Malta
  • No1 provider in Crypto iGaming
  • 7 proprietary products
  • 800+ brands using our software
  • 11B+ € bets processed per month
  • 6M+ active players monthly

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