Junior Client Onboarding Specialist remote in Poland

3 tygodni temu


Poznań, Polska Profitroom Pełny etat

Profitroom - Empowering hotels directly

Currently seeking a Junior Client Onboarding Specialist to join the Onboarding Team to assist in delivering solutions to customers efficiently. You will have the opportunity to interact with global clients and hospitality experts, enhancing your skills and knowledge in the industry.

Daily responsibilities:

  • Act as the main point of contact for clients throughout onboarding projects,
  • Execute all onboarding tasks diligently for timely project completion,
  • Submit any future development requests,
  • Ensure a positive onboarding experience for clients,
  • Provide accurate project reporting,
  • Collaborate with team members to achieve company objectives.
Requirements
  • Ability to manage multiple projects simultaneously and adapt to changing priorities,
  • Previous experience in hospitality or software companies within the sector,
  • Understanding of the onboarding process in a Software as a Service model,
  • Strong organizational and communication skills with proficiency in English and Polish,
  • Customer-focused mindset with an international approach,
  • Openness to occasional domestic travel for team meetings.
Benefits
  • Competitive compensation on B2B contract or Contract of Employment,
  • Flexible remote work environment promoting Work-Life Balance,
  • Travel opportunities with 'Work with Us, Travel with Us' vouchers,
  • Access to language classes and team development fund,
  • Health and life insurance coverage, sports facilities access,
  • Generous time off benefits and CSR activity days,
  • Participation in company events and employee referral program,
  • Flat hierarchy and transparent communication channels.

Recruitment process:

  • Initial call with the Recruiter (up to 45 minutes),
  • Interviews with Hiring Manager and Onboarding Director (up to 45 minutes each),
  • Casual chat with Senior Client Onboarding Specialist (up to 30 minutes).

About Us:

Profitroom is a global hospitality technology company based in Poznan, Poland, established in 2008. With a strong presence across 5 continents and thousands of satisfied customers, we specialize in providing innovative SaaS technology and marketing services to empower hoteliers in enhancing revenue and customer experiences.



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