Premium Customer Service Specialist with German, English
1 tydzień temu
Provide telephone and email support for customer service including financial queries;
Answer product questions and provide answers to basic technical questions;
Independently process of all kinds of requests from our customers, partners and third parties, according to our SLA's and quality requirements;
Update systems to reflect contract changes, including activating new services and changes to the customer status;
Actively support the operational implementation of new products and services, participate and cooperate in projects;
Execute recurring tasks (e.g. Money Return, OTP-Queues and Statistics);
Resolve and follow up on customer issues escalating to technical support teams as appropriate;
Nasze wymagania You have Customer Service experience
You have strong client focus and good communication skills;
Your German, English and Polish skills are at the professional level in speaking and writing;
Problem-solving, analytical, and troubleshooting skills;
To oferujemy Annual bonus,
Free Private medical care,
Co-financing sports card,
Life Insurance
Meal and transportation vouchers,
Work with inspiring colleagues and be empowered to learn, and grow.
Benefity prywatna opieka medyczna
ubezpieczenie na życie
możliwość pracy zdalnej
elastyczny czas pracy
brak dress code'u
dofinansowanie dojazdów do pracy
program rekomendacji pracowników
inicjatywy dobroczynne
Worldline At Worldline our technology addresses persistent challenges of the payment world. We've established ourselves as a leading developer of creative software solutions for enabling a cashless society. Many hardworking and dedicated peers would love to work with you. We are committed to continuous improvement. We are always looking for new and innovative ways to improve process-driven colleagues to join us.
Wszystkie informacje o przetwarzaniu danych osobowych w tej rekrutacji znajdziesz w formularzu aplikacyjnym, po kliknięciu w przycisk "Aplikuj Teraz".
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