Premium Customer Service Specialist with German, English and Polish

1 miesiąc temu


Warsaw, Polska SIX Payment Services Pełny etat

Premium Customer Service Specialist with German, English and Polish

Date posted 12/08/ Location Warsaw | Poland Company Worldline

This is Worldline

We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape evolution.

The Opportunity

Currently, we are looking for a Premium Customer Service Specialist with German and English to work with our global accounts. We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs, build excellent solutions, and grow customer happiness. We are looking for an organized, innovative, process-driven colleague to join our international team based in our office in Warsaw.

Day-to-Day Responsibilities

Set up and maintain merchant contracts of the new and existing customers in our systems;Provide telephone and email support for customer service including financial queries;Answer product questions and provide answers to basic technical questions;Independently process of all kinds of requests from our customers, partners and third parties, according to our SLA’s and quality requirements;Update systems to reflect contract changes, including activating new services and changes to the customer status;Actively support operational implementation of new products and services, participate and cooperate in projects;Execute recurring tasks (e.g. Money Return, OTP-Queues and Statistics);Resolve and follow up on customer issues escalating to technical support teams as appropriate;

What We Are Looking For

You have Customer Care experience;You have strong client focus and good communication skills;Your German, English and Polish skills are at professional level in speaking and writing;Problem-solving, analytical and troubleshooting skills;

Perks & Benefits

At Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

Be part of a company guided by a strong purpose to do good and recognized as top 1% the most sustainable companies in all sectors worldwide.Work with inspiring colleagues and be empowered to learn, grow and accelerate your careerPrivate Medical CareLife insuranceLunch and Travel reimbursementAttractive bonuses

Shape the evolution

We are on an exciting journey toward the next frontiers of payments technology, and we look for big thinkers, people with passion, a can-do attitude, and a hunger to learn and grow. Here you’ll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on society. With an empowering culture, strong technology, and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18, innovators and shape a tomorrow that is yours to own.



  • Warsaw, Polska Worldline Pełny etat

     This is Worldline  We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the...


  • Warsaw, Polska Worldline Pełny etat

    This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the...


  • Warsaw, Polska Worldline Pełny etat

    Specialist Customer Service with German Warsaw This is Worldline Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...


  • Warsaw, Polska Worldline Pełny etat

    The Opportunity Currently, we are looking for a  Premium Customer Service Specialist with English  to work with our global accounts. We have many hardworking and dedicated peers that would love for you to work with them. We are committed to continuous improvement. We are always looking for new and innovative ways to improve quality, reduce costs,...


  • Warsaw, Polska EWL Pełny etat

    Every year, over 170 million people change their jobs and country of residence. EWL is at the heart of this change, conducting tens of thousands of recruitments throughout the year. We operate in Poland, the Czech Republic, Romania, Germany, the Netherlands, Lithuania, and Colombia, with plans for further expansions. We aim to revolutionize the international...


  • Warsaw, Polska RDM Group Pełny etat

    Job description: RDM Group, leading producer in the recycled cartonboard business, is always looking for a Customer Service Specialist in Warsaw, Poland for France/Benelux, UK and DACH e CEE Markets.If you would like to act as a central point of contact between customers and internal services (Production, Logistics, Accounting, Quality), this position is the...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...


  • Warsaw, Polska Foundever Pełny etat

    Customer Service Professional with Spanish and English Req ID#: 383517 Warsaw, Poland, PL Job Description: About Us Join our team at Foundever! Customer Service Specialist with Spanish and English Location: WarsawYour daily tasks:✅ Providing the highest level of customer service (Chat/E-mail/Phone); ✅ Answering incoming calls and meeting...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional wspiera polskie i globalne przedsiębiorstwa w pozyskiwaniu kluczowych pracowników i zarządzaniu zasobami ludzkimi. Agencja specjalizuje się w rekrutacjach stałych na stanowiska średniego i wyższego szczebla oraz outsourcingu white-collar. Skutecznie realizuje zlecenia, pracując w oparciu o autorską metodologię ASSET®,...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...


  • Warsaw, Polska Hudson RPO Pełny etat

    Customer Service Role with Dutch & English Miejsce pracy: Warszawa Your responsibilities Serve as the primary point of contact between the company and customers, ensuring satisfaction and fostering positive connections. Support sales team inquiries, provide information, and assist with order processing. Collaborate with sales and business support teams to...


  • Warsaw, Polska Novo Nordisk Pełny etat

    The position As Payroll & Benefit Operations Specialist with French, German or Italian you will provide professional support to payroll and benefits services to Line of Business (LoB) in EMEA region. You will work with assigned EMEA countries by coordinating of end-to-end payroll process while ensuring accurate and timely delivery of remuneration to...


  • Warsaw, Polska Foundever Pełny etat

    Customer Service Professional with English Req ID#: 384942 Warsaw, Poland, PL Job Description: About us Join our team at Foundever!   Customer Service Specialist with English   Location: Warsaw Your daily tasks: ✅ Providing the highest level of customer service (Chat/E-mail/Phone); ✅ Answering incoming calls and meeting targets set by the...


  • Warsaw, Polska Foundever Pełny etat

    Customer Service Professional with English Req ID#: 384942 Warsaw, Poland, PL Job Description: About us Join our team at Foundever!   Customer Service Specialist with English   Location: Warsaw Your daily tasks: ✅ Providing the highest level of customer service (Chat/E-mail/Phone); ✅ Answering incoming calls and meeting targets set by the...


  • Warsaw, Polska Novo Nordisk AS Pełny etat

    Are you passionate about standardizing payroll and benefits operations as well as process transitions across EMEA? Do you thrive in an international working environment? Would you like to shape the future of payroll and benefits operations in Novo Nordisk and support our colleagues to serve patients with chronic diseases even more? If yes, you may consider...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...


  • Warsaw, Polska LeasingTeam Group Pełny etat

    LeasingTeam Professional supports Polish and global enterprises in sourcing key talent and in human resources management. The Agency specializes in permanent recruitment for mid- and senior level positions and in white-collar outsourcing. It successfully completes recruitment projects by applying a trademark ASSET® methodology that structures recruiter...