SalesForce Systems Admin/Business Analyst

2 tygodni temu

Kraków, Lesser Poland Royal and Ross Pełny etat

This is a remote contract position. Start is ASAP.

Salesforce Data Analyst- Business Intelligence Specialist

We are seeking a skilled Salesforce Data Analyst who specializes in Business Intelligence (BI) to join our team. In this role, you will be responsible for analyzing Salesforce data to uncover valuable insights, creating reports and dashboards using tools like Power BI and Sigma to visualize key metrics, and developing data models to support BI initiatives.

Additionally, you will work closely with business stakeholders to standardize KPI data definitions, establish primary key relationships between Salesforce objects, and build tables that enable our solar sales business to track customer journey metrics and sales representative productivity effectively. Validation against existing manual reporting processes will also be a crucial aspect of this role.

Responsibilities:
● Analyzing Salesforce data to identify trends, patterns, and insights relevant to our solar sales business.
● Creating reports and dashboards using tools like Power BI and Sigma to visualize key metrics and performance indicators.
● Developing data models and schemas to support BI initiatives, ensuring data accuracy and integrity in Snowflake data warehouse.
● Collaborating with business stakeholders to standardize KPI data definitions and establish clear data analysis objectives.
● Workingwith Salesforce objects to define primary key relationships, ensuring data consistency and efficiency.
● Building tables and structures within Snowflake that allow our solar sales business to track customer journey metrics, including lead conversion rates, sales pipeline stages, and customer acquisition costs.
● Implementing solutions to track sales representative productivity, including metrics such as lead follow-up times, deal closure rates, and revenue generated
per representative.
● Validating new reporting against existing manual reporting processes to ensure accuracy and consistency.
● Providing training and support to users on data-related tools and processes, empowering them to leverage Salesforce data effectively for decision-making.

Skills and Qualifications:
● Proficiency in the Salesforce CRM platform, with a deep understanding of Salesforce data architecture and object relationships.
● Stronganalytical and problem-solving skills, with the ability to translate complex data into actionable insights.
● Experience with BI tools such as Power BI and Sigma, with the ability to create compelling visualizations.
● Knowledgeofdata warehousing concepts and experience working with platforms like Snowflake.
● Excellent communication and collaboration skills, with the ability to work closely with business stakeholders.
● Certification in Salesforce (e.g., Salesforce Certified Administrator, Salesforce Certified Data Architect) is a plus, demonstrating expertise in Salesforce data management and analysis

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