Customer Service Specialist with German

2 tygodni temu


Kraków, Lesser Poland OLX Pełny etat

Naszym klientem jest nowo otwierane centrum SSC obsługi klienta.

Szukamy 10 osób na stanowisko

Customer Service Specialist with German

Kraków

ZAKRES OBOWIĄZKÓW

  • · odpowiadanie na zapytania klientów ze Szwajcarii w języku niemieckim : najczęściej dotyczące aktywacji pakietu, płatności, wysyłek
  • · sprawdzanie statusów klientów w systemie, ich płatności, rodzaju usług
  • · wpisywanie danych do systemu
  • · zamykanie zlecenia

POSZUKIWANE KOMPETENCJE

firma zapewnia wszystkie niezbędne szkolenia (szkolenie trwa ok 14dni) - jest płatne przez pracodawcę

  • · bardzo dobra znajomość j. niemieckiego (C1) , drugi język nie jest wymagany
  • · doświadczenie w obsłudze klienta niemieckojęzycznego minimum rok
  • · dobre umiejętności komunikacyjne, uśmiech
  • · gotowość do pracy stacjonarnej (centrum Krakowa) - dogodny dojazd

OFERUJEMY

  • · wynagrodzenie : od 9 000 PLN brutto podstawa, dodatkowo premie za odpowiednią obsługę (do 2 000 PLN/mies + dodatek motywacyjny 1500/mies) - łącznie maksymalnie można zarobić ok PLN brutto /miesięcznie
  • · umowa o pracę na czas nieokreślony po wdrożeniu (14dni)
  • · rozbudowane benefity min opieka medyczna, ubezpieczenie, multisport
  • · praca w młodym zgranym zespole
  • · możliwość awansu

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