Customer Service Specialist with German
2 tygodni temu
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Customer Service Specialist with German
Kraków
ZAKRES OBOWIĄZKÓW
- · odpowiadanie na zapytania klientów ze Szwajcarii w języku niemieckim : najczęściej dotyczące aktywacji pakietu, płatności, wysyłek
- · sprawdzanie statusów klientów w systemie, ich płatności, rodzaju usług
- · wpisywanie danych do systemu
- · zamykanie zlecenia
POSZUKIWANE KOMPETENCJE
firma zapewnia wszystkie niezbędne szkolenia (szkolenie trwa ok 14dni) - jest płatne przez pracodawcę
- · bardzo dobra znajomość j. niemieckiego (C1) , drugi język nie jest wymagany
- · doświadczenie w obsłudze klienta niemieckojęzycznego minimum rok
- · dobre umiejętności komunikacyjne, uśmiech
- · gotowość do pracy stacjonarnej (centrum Krakowa) - dogodny dojazd
OFERUJEMY
- · wynagrodzenie : od 9 000 PLN brutto podstawa, dodatkowo premie za odpowiednią obsługę (do 2 000 PLN/mies + dodatek motywacyjny 1500/mies) - łącznie maksymalnie można zarobić ok PLN brutto /miesięcznie
- · umowa o pracę na czas nieokreślony po wdrożeniu (14dni)
- · rozbudowane benefity min opieka medyczna, ubezpieczenie, multisport
- · praca w młodym zgranym zespole
- · możliwość awansu
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