ServiceMax System Administrator Junior

3 tygodni temu

Krakow, Polska PerkinElmer Polska Sp. z o.o. Pełny etat
ServiceMax System Administrator Junior - EMEA Miejsce pracy: Kraków Technologies we use Expected Salesforce
ServiceMax

About the project We are hiring a Salesforce/ServiceMax System Administrator who will be responsible for the ongoing support for ServiceMax users at PerkinElmer.

Successful candidate will work across the business to ensure successful performance and achieve committed milestones & outcomes. The technical underpinnings of ServiceMax will be your responsibility.

Perform all tasks related to the day-to-day operations of a large implementation of ServiceMax including but not limited to managing users, handling bulk data migration.

They will be effective communicators who possess critical thinking, decision-making and problem solving skills.
Your responsibilities Interact with existing Service Max Support Team to ensure all project milestones are successfully met
Ability to provide application and business process consulting, including training documentation, for implementation of ServiceMax application software
Manage a fast-paced queue of support tickets, driving all issues to resolution with a strong focus on customer satisfaction and efficient task execution
Assist in the configuration and maintenance of sandbox environments to facilitate development and QA testing of new features and functionality
Test enhancements to "Salesforce" and "ServiceMax" custom objects, page layouts, workflows, alerts, reports and complex dashboards within "Salesforce."
Must be able to "think on their feet" and demonstrate a strong ability and initiative to learn
Our requirements Fluent English
Minimum 1 year of experience with SalesForce OR ServiceMax (configuring, implementing, reporting, testing and training). Experience handling all aspects of CRM & Field Service, case management and platform maintenance preferred
Excellent time management skills
Excellent written/verbal communication skills
Ability to juggle multiple projects/tasks across various user groups
Experience working in a matrixed, global and cross functional Service organizations
Optional Experience in a Field Service Environment
Bachelor's degree in Computer Science, Information Systems, Business Administration or Related Field
What we offer Private healthcare including dental care – MEDICOVER
Life and long-term disability insurance – GENERALI
Gym card - MULTISPORT
Social Fund Subsidies
Home Office allowance
Tuition reimbursement
Referral awards
Internal career development opportunities in multiple business areas
and up to 4 additional days of vacation by length of service in the company
Benefits sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
dental care
no dress code
coffee / tea
parking space for employees
extra social benefits
shopping coupons
holiday funds
sharing the costs of holidays for kids
employee referral program
charity initiatives
extra leave
annual bonus
PerkinElmer Polska Sp. z o.o.

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.

With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

By clicking "Send" you are agreeing to the processing of personal data for purposes of recruitment processes in accordance with the provisions of the Act of August 29, 1997 on the protection of personal data ( ie Journal Laws of 2002, no .101 ,Laws . 926, as amended.). Data is provided voluntarily, at any time you are entitled to access, correct or delete. Request to remove information means giving up part of the recruitment process. If you do not express such consent, please, do not click this button.

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